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Not Sure If Your PC Is Compatible With Windows 11? Here's How To Check


Not sure if your PC is compatible with Windows 11? Here's how to check


Not sure if your PC is compatible with Windows 11? Here's how to check

Windows 11  dropped in October (here's our full Windows 11 review), and with it came significant compatibility questions. Uncertainty regarding compatibility has been common among PC users since this summer when Microsoft unveiled its first major Windows OS upgrade in six years. Fortunately, Windows 11 should work with most PCs, according to a company blog post. That said, though Windows 11's release date already came and went, certain compatible devices won't necessarily get the upgrade yet -- Microsoft set a target for mid-2022 before every Windows 10 device can download and install Windows 11.

Annoyingly, Microsoft's own tool for determining device compatibility -- the PC Health Check app -- wasn't up to par when Microsoft first announced Windows 11 (there were reports it didn't give people enough information about why their devices weren't compatible), so the company temporarily removed the app. But Microsoft's PC Health Check is now back online and in working order. The app will tell you if your computer meets the requirements to run Windows 11 -- and if your PC doesn't, the tool will tell you why and provide links for more support.

But that's not the only way to check if your device will work with the free Windows 11 update. Read on for all of your options for checking Windows 11 device compatibility. With the Windows 11 release date finally past (remember, however, that it'll be a staggered rollout), it's a good idea to check your own computer. If your device doesn't meet eligibility requirements, you may need to replace your PC by 2025 as Microsoft will phase out Windows 10 over the next several years. 

Read more: Should you buy a new Windows laptop now, or wait for Windows 11?

Option 1: Use Microsoft's PC Health Check app to see if your computer can run Windows 11

Follow these steps to test whether your PC meets the system requirements for Windows 11. 

1. Download Microsoft's PC Health Check. Open the file, agree to the terms of service and click Install. Make sure the box is checked that says Open PC Health Check, and click Finish

pc-health-check

Here's what you'll see after running the updated Microsoft PC Health Check app if your device is not compatible with Windows 11.

Microsoft

2. The app home page that pops up says, "PC health at a glance." At the top, a box reads, "Introducing Windows 11." Click Check now

If your machine isn't compatible, you'll get a message that says, "This PC doesn't currently meet Windows 11 system requirements," with more information below. 

If your machine is compatible, you can download the Windows 11 update for free. The official Windows 11 release date was Oct. 5, but Microsoft is planning a staggered rollout, and many devices will not see the upgrade until 2022.

Option 2: Try the WhyNotWin11 app to check Windows 11 compatibility

An open-source app called WhyNotWin11 is a good alternative to the PC Health Check app. The Github app, created by a developer not affiliated with Microsoft, has a less friendly interface, but it should give you more information and go into more detail about various potential compatibility issues. Here's more information from TechRadar on how to use it to determine your own device's compatibility with Windows 11.

Option 3: Check Microsoft's list of system specifications for Windows 11

To determine if your current PC will be able to run Windows 11, you can check out this list of system specifications on Microsoft's website, or in the chart below. If your machine is compatible, you can download the Windows 11 update for free when it becomes available.

What are the system requirements to run Windows 11?

Here's the full list of system requirements for Windows 11, including at least 4GB of RAM, 64GB of storage and a 720p display larger than 9 inches diagonally.

Windows 11 requirements

Spec Requirement
Processor 1GHz or faster with 2 or more cores on a compatible 64-bit processor or system on a chip
RAM 4GB
Storage 64GB or larger storage device
System firmware UEFI, Secure Boot-capable
TPM Trusted Platform Module (TPM) version 2.0
Graphics card Compatible with DirectX 12 or later with WDDM 2.0 driver
Display HD (720p) display greater than 9 inches diagonally, 8 bits per color channel
Internet connection and Microsoft account For Windows 11 Home edition: internet connectivity; Microsoft account to complete device setup on first use. For all Windows 11 editions: Internet access to perform updates and to download and use some features; Microsoft account for some features

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Best Laptop For 2022: The 15 Laptops We Recommend


Best Laptop for 2022: The 15 Laptops We Recommend


Best Laptop for 2022: The 15 Laptops We Recommend

Choosing a new laptop, whether it's for work, home or going back to school, isn't an easy decision, but CNET's list of the best laptops for 2022 is a great place to start with our top picks across brands, operating systems, budgets and categories. Many of the models from 2021 have been updated for 2022 with the latest chips from Intel and AMD, and Apple's new M2 chips, too.   

Our top laptop choice for most people is the updated Apple MacBook Air M2. It offers a great combination of everything we look for when we're testing: reliable everyday performance, long battery life and a design that works for a broad range of users. The latest MacBook Air starts at $1,199, which is why we still recommend the 2020 MacBook Air M1 as a lower-cost alternative to the newest Air model, as it's still an all-around excellent laptop. For those looking for a more value-oriented option, Acer's Swift 3 is our current recommendation. Well-configured older versions are available for under $550, while new models start under $800, and fully loaded with an OLED display it's right around $1,200.

At CNET, our laptop experts have collective decades of experience testing and reviewing laptops, covering everything from performance to price to battery life. This hand-curated list covers the best laptops across various sizes, styles and costs, including laptop computers running on Windows, MacOS and Chrome.

If you want more laptop brands and options for a particular category, we also have specialized lists you can look at, including the best gaming laptopsbest 15-inch laptops, best two-in-ones and best Chromebooks, as well as the best laptops for college students, designers and the best MacBook Pro alternatives. If you need to stay as low as possible on the price of a new laptop computer, check out our best budget laptop and best budget gaming laptop picks.

This best laptop list is updated periodically with new models we've tested and reviewed. If you need advice on whether a particular type of laptop or two-in-one is right for you, jump to our laptop FAQ at the bottom of the list.

James Martin/CNET

Thanks to a new design, a larger display (13.6 inches versus the previous 13.3 inches), a faster M2 chip and a long-awaited upgrade to a higher-res webcam, the 2022 version of the MacBook Air remains our top choice for the most universally useful laptop in Apple's lineup, with one caveat. At $1,199, the $200 increase over the traditional $999 MacBook Air starting price is a disappointment. That's why you'll still find the M1 version of the Air retains a spot on our best laptop list. Still, we like everything else about it and is our first choice if you're considering an Air and don't mind spending more.

Read our Apple MacBook Air M2 review.

Josh Goldman/CNET

Available with either AMD Ryzen or Intel Core processors, this 14-inch laptop gives you more screen to work on than 13-inch laptops, but is still incredibly lightweight -- less than 3 pounds. The bigger display is nice, too, covering 100% sRGB color gamut (better than you typically find at its starting price under $700). It also has a backlit keyboard, a fingerprint reader and USB Type-C and HDMI ports, too. The 2022 version of the Swift 3 falls just under $1,000 with 12th-gen Intel Core i-series CPUs. But the 2021 models are still widely available for less than $600. 

Sarah Tew/CNET

The Dell XPS 13 is a perennial favorite for its size, weight and performance and just overall good looks. In 2020, Dell made the laptop even smaller, while making the laptop screen larger and increasing performance for both CPU and graphics-intensive tasks. For 2022, it made the XPS 13 even smaller and lighter, kept its sub-$999 starting price the same and dropped in the latest 12th-gen Intel processors.

While we haven't had a chance to test the new model yet, we expect it to be a strong Windows alternative to the MacBook Air. Also, if you want to save money, the 2021 XPS 13 with 11th-gen Intel chips is available for less now.

This thin, 3-pound convertible is a solid choice for anyone who needs a laptop for office or schoolwork. The all-metal chassis gives it a premium look and feel, and it has a comfortable keyboard and a responsive, smooth precision touchpad. Though it's light on extra features compared to its premium linemate, the Yoga 9i, it does have one of Lenovo's sliding shutters for its webcam that gives you privacy when you want it. And it has a long battery life to boot at 12 hours, 45 minutes in our tests. The latest version with 12th-gen Intel processors starts at $999 (although you can find it on sale for less). The 2021 models are still available, too, at reduced prices.  

Josh Goldman/CNET

Acer's Spin 513 is an update of sorts to one of the best Chromebooks from 2021, the Spin 713. It's a two-in-one convertible Chromebook with a 13.5-inch display that has a 3:2 aspect ratio. The extra vertical space means less scrolling when you're working. The screen size is also close to that of letter-size paper, making it comfortable for notetaking in tablet mode with a USI pen. Compared to the 713, it drops a couple of noncritical features like an HDMI output in favor of a more affordable price. It has amazing battery life, though, and a sturdy fanless design, making it silent -- perfect for quiet classrooms, meetings, lectures or video calls.

Joshua Goldman/CNET

Lenovo launched the Yoga line 10 years ago with Windows 8 and now, with Windows 11, the flexibility of the design has only gotten better. The company's flagship 14-inch Yoga 9i Gen 7 has an updated look with comfortable, rounded edges and 12th-gen Intel processors that give it a big multicore performance jump. A beautiful OLED display and improved audio make it excellent for work, video conferences and entertainment. Lenovo includes an active pen and a laptop sleeve to complete the premium package. 

The powerful speakers do add some vibration to the palm rests when turned up and Lenovo has cluttered the laptop with pitches for optional services and software. But, overall, the latest Yoga 9i is the two-in-one convertible laptop to beat. Unfortunately, its availability is limited at the moment so you might have to wait to buy one.

Read our Lenovo Yoga 9i Gen 7 review.

Dan Ackerman/CNET

New Apple silicon, new display, new design and all the ports we've been asking for: The latest 16-inch Apple MacBook Pro is the best Pro ever. The combination of the larger MacBook Pro's hardware and MacOS extracts the maximum performance from the components while delivering excellent battery life. The new mini-LED high-resolution display is gorgeous. And if an HDMI output and SD card reader were on your shortlist for features, you'll find those here too.

You pay for it, though: Base price for the 16-inch model of this premium laptop is $2,499.

Read our Apple MacBook Pro review.

Josh Goldman/CNET

There are plenty of 15.6-inch laptops, but 16-inch models like the Dell Inspiron 16 Plus are something of a rarity. The 16-inch display is a great size since the laptop is barely bigger than a 15.6-inch model, but you get more room for work and a roomier keyboard and touchpad along with it. For this Inspiron, Dell packed in performance parts including Nvidia discrete graphics (though it's nearly half the price if you go with Intel integrated graphics) and the display covers 100% sRGB and 81% AdobeRGB color gamuts, which is good enough if you're getting started with creating web content. Also, the laptop has a more premium fit and finish than we're used to seeing in the Inspiron line.

Read our Dell Inspiron 16 Plus review.

Dan Ackerman/CNET

Although this Microsoft Surface laptop is not the Surface Laptop, the Surface Pro continues to hit all the right notes if you're looking for a do-it-all Windows tablet that doubles as a Windows laptop. Microsoft recently overhauled it for the Surface Pro 8, which has a larger 13-inch display, 11th-gen Intel Core processors and two Thunderbolt 4 USB-C ports. The Surface Pro 7 is still around for the time being at a discount, and an updated version called the Surface Pro 7 Plus will stay in the lineup, so you'll still be able to get the classic Pro design but with new processors.

Read our Surface Pro 8 review.

Sarah Tew/CNET

There's a lot to love with the Razer Blade 14, which incorporates one of the fastest mobile CPUs available (for now, at least), the AMD Ryzen 9 5900HX, and top-end mobile graphics with the GeForce RTX 3070 or 3080. Its display can go pixel-to-pixel with the MacBook's. And its high-quality build is up there with the best MacBooks but, like an Apple, it's not necessarily the best laptop deal, even compared to other premium laptops.

Read our Razer Blade 14 review.

HP

HP's Victus 16 is a surprisingly robust and powerful gaming laptop that keeps up with the latest games at a more affordable price. Compared to HP's high-end Omen gaming laptop line, the Victus is more of an all-purpose laptop but still configured for gaming with a price starting at less than $1,000. HP offers several configurations with graphics chip options ranging from Nvidia's entry-level GeForce GTX 1650 up to a midrange RTX 3060 or AMD Radeon RX 6500M.

Read our HP Victus 16 review.

James Martin/CNET

The XPS 17 combines the same slim, premium design of its 13-inch linemate but with increased performance possibilities. It can be configured with up to a 12th-gen Intel Core i9 processor, 64GB of memory and a 6GB Nvidia GeForce RTX 3060 graphics chip. The best part: Dell trimmed up the chassis so much that you get a 17-inch display in a body that's the size of an older 15-inch laptop. You're getting a lot of power and a big screen in the smallest possible package. 

Dell XPS 17 review.

Laptop FAQs

How much does a good laptop cost?

Setting a budget is a good place to start when shopping for the best laptop for yourself. The good news is you can get a nice-looking, lightweight laptop with excellent battery life at prices under $500. If you're shopping for a laptop around $500 or less, check out our top picks here, as well as more specific buying advice for that price range.

Higher-end components like Intel Core i-series and AMD Ryzen processors and premium design touches like thin-display bezels and aluminum or magnesium bodies have made their way to laptops priced between $500 and $1,000. You can also find touchscreens and two-in-one designs that can be used as a tablet or a laptop -- and a couple other positions in between. In this price range, you'll also find faster memory and ssd storage -- and more of it -- to improve performance. 

Above $1,000 is where you'll find premium laptops and two-in-ones. If you're looking for the fastest performance, the best battery life, the slimmest, lightest designs and top-notch display quality with an adequate screen size, expect to spend at least $1,000. 

Which is better, MacOS or Windows?

Deciding between MacOS and Windows laptop for many people will come down to personal preference and budget. Apple's base model laptop, the M1 MacBook Air, starts at $999. You can sometimes find it discounted or you can get educational pricing from Apple and other retailers. But, in general, it'll be at least $1,000 for a new MacBook, and the prices just go up from there. 

For the money, though, you're getting great hardware top to bottom, inside and out. Apple recently moved to using its own processors, which resulted in across-the-board performance improvements compared to older Intel-based models. But, the company's most powerful laptop, the 16-inch MacBook Pro, still hasn't been updated to Apple silicon. 

But, again, that great hardware comes at a price. Also, you're limited to just Apple laptops. With Windows and Chromebooks (more on these below), you get an amazing variety of devices at a wide range of prices. 

Software between the two is plentiful, so unless you need to run something that's only available on one platform or the other, you should be fine to go with either. Gaming is definitely an advantage for a Windows laptop, though.

MacOS is also considered to be easier and safer to use than Windows, especially for people who want their computers to get out of the way so they can get things done. Over the years, though, Microsoft has done its best to follow suit and, with Windows 11 here, it's trying to remove any barriers. Also, while Macs might have a reputation for being safer, with the popularity of the iPhone and iPad helping to drive Mac sales, they've become bigger targets for malware.

Are Chromebooks worth it?

Yes, they are, but they're not for everyone. Google's Chrome OS has come a long way in the past 10 years and Chromebooks -- laptops that run on Chrome OS -- are great for people who do most of their work in a web browser or using mobile apps. They are secure, simple and, more often than not, a bargain. What they can't do is natively run Windows or Mac software. 

What's the best laptop for home, travel or both?

The pandemic changed how and where a lot of people work. The small, ultraportable laptops valued by people who regularly traveled may have suddenly become woefully inadequate for working from home. Or maybe instead of needing long battery life, you'd rather have a bigger display with more graphics power for gaming.

If you're going to be working on a laptop and don't need more mobility than moving it from room to room, consider a 15.6-inch laptop or larger. In general, a bigger screen makes life easier for work and is more enjoyable for entertainment, and also is better if you're using it as an extended display with an external monitor. It typically means you're getting more ports, too, so connecting an external display or storage or a keyboard and mouse are easier without requiring a hub or dock. 

For travel, stay with 13- or 14-inch laptops or two-in-ones. They'll be the lightest and smallest while still delivering excellent battery life. What's nice is that PC-makers are moving away from 16:9 widescreens toward 16:10- or 3:2-ratio displays, which gives you more vertical screen space for work without significantly increasing the footprint. These models usually don't have discrete graphics or powerful processors, though that's not always the case.

Which laptop is best for gaming or creating?

You can play games and create content on any laptop. That said, what games you play and what content you create -- and the speed at which you do them -- is going vary greatly depending on the components inside the laptop. 

For casual browser-based games or using streaming-game services like Google Stadia, Nvidia GeForce Now and Xbox Cloud Gaming, you don't need a powerful gaming laptop. And similarly, if you're just trimming video clips, cropping photos or live-streaming video from your webcam, you can get by with a modestly priced laptop or Chromebook with integrated graphics. 

For anything more demanding, you'll need to invest more money for discrete graphics like Nvidia's RTX 30-series GPUs. Increased system memory of 16GB or more, having a speedy SSD for storage and a faster processor such as an Intel Core i7 or AMD Ryzen 7 will all help you get things moving faster, too. 

The other piece you'll want to consider is the display. For gaming, look for screens with a high refresh rate of 120Hz or faster so games look smoother while playing. For content creation, look for displays that cover 100% sRGB color space. 

How we test computers

The review process for laptops, desktops, tablets and other computer-like devices consists of two parts: performance testing under controlled conditions in the CNET Labs and extensive hands-on use by our expert reviewers. This includes evaluating a device's aesthetics, ergonomics and features. A final review verdict is a combination of both those objective and subjective judgments. 

The list of benchmarking software we use changes over time as the devices we test evolve. The most important core tests we're currently running on every compatible computer include: Primate Labs Geekbench 5, Cinebench R23, PCMark 10 and 3DMark Fire Strike Ultra. 

A more detailed description of each benchmark and how we use it can be found in our How We Test Computers page. 

More for people who spend all day on their computers


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Microsoft Isn't Making Another Windows Phone For One Simple Reason


Microsoft isn't making another Windows phone for one simple reason


Microsoft isn't making another Windows phone for one simple reason

Microsoft did something unexpected in launching the Surface Duo, a phone with two screens that fold around a hinge down the middle. After two years completely out of the phone game, Microsoft is ready to try again -- just not with its own software running the show. Instead, the Surface Duo will run on Android, a former rival OS. 

In doing so, Microsoft is leaning into the old adage: If you can't beat 'em, join 'em. (Here's every Surface Duo spec we know, and all the ones we don't.)

"We are embracing customers where they are and building on technology they use with benefits only Microsoft can bring. We are building on top of Android, just as we've built on top of Chromium in our Edge browser, to give our customers the best of both companies," a company spokesperson said in an email to CNET.

Although the Surface Duo won't arrive for a full year -- holiday 2020, in fact -- Microsoft's new hardware represents a renewed interest in a lucrative category that Microsoft all but swore off. Joining the conversation about phones with double the usual screen size, like the foldable Galaxy Fold, puts Microsoft in a position to become relevant to a topic of growing interest.

You'd be forgiven for thinking that the Surface Duo could augur a future phone that runs on its new Windows 10X OS, just like the other device Microsoft announced on Wednesday, the dual-screen Surface Neo. The Neo is, after all, basically a larger Surface Duo that doesn't make calls, so the foundation for Windows software is there. (Note that the Neo has a different processor inside and works with a magnetic keyboard.) 

But Microsoft has assured CNET that it's sticking with Android and has no plans to make a Windows-based phone.

Microsoft's reluctance to build a Windows phone makes sense on multiple levels. From a practical standpoint, it might be easier to leave the practicalities to Google, a company that's far ahead with supporting a wide range of apps on foldable devices, and which may have a better software package for developers to start with.

The more pressing reason to go with Android is because Microsoft learned the hard way that people want to buy Android phones, not Windows phones. Android controls the majority of the global market, and Microsoft already lost embarrassingly to Android (and Apple'siOS) when low phone sales forced it to shutter its Windows phone business.

One of the first smartphone movers and shakers, Microsoft's Windows Mobile software was one of the top mobile platforms in the 2000s. The company's mobile decline began with the rise of the iPhone's far more intuitive iOS, and was cemented over several Microsoft software releases that failed to compete with Apple and Google's rapidly maturing Android OS. 

fd-microsoft-lumia-950-2071.jpg

The Microsoft Lumia 950 was a Windows phone for simpler times.

CNET

Despite radically redesigning its OS and even buying Nokia's phone business, Windows for phones never achieved the features or apps that Android and iPhone had. Windows phones are no longer supported.

Should we count out a Surface phone that runs Windows for good? From what Microsoft is saying, yes. But the fact that we're even seeing a new Microsoft device with a cellular voice connection at all is a sign that the company's mobile ambitions aren't as dead as we once thought. 

And while the prospect of a future Windows phone remains extremely unlikely, when it comes to the shifting, cutthroat phone world, this upcoming Microsoft Android phone suggests that really, anything could happen.

Originally published earlier this week.


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How To Factory Reset A MacBook, Windows Laptop Or Chromebook To Sell Or Give Away


How to Factory Reset a MacBook, Windows Laptop or Chromebook to Sell or Give Away


How to Factory Reset a MacBook, Windows Laptop or Chromebook to Sell or Give Away

One side effect of spending more time at home during the pandemic is the realization that I have a lot of old tech lying around. A lot. Then, when I made a KonMari attempt at decluttering said tech, I unearthed several things I forgot I had -- including an old laptop I stopped using years ago because it was too slow for my high-end computing needs. 

While this laptop no longer sparked joy for me, it turned out to be a perfect fit for my mom. It just needed to be cleaned up first, and I'm not just talking about removing dust and mystery goo with a few swipes of a disinfectant wipe, though you'll want to do that, too. The type of cleaning I'm talking about is restoring the laptop to like-new condition inside and out. Cleaning the outside is the easy part. Wiping the computer of all your apps, files, folders and other personal information isn't necessarily as straightforward. Of course, how much data scrubbing you need to do will likely depend on the recipient. 

The big picture steps you take to refresh a laptop are the same regardless of whether it's a Windows laptop. Apple MacBook or Chromebook -- save your old data, remove all personal information, then go for a factory reset. It's the actual step-by-step procedure that differs depending on the type of laptop you're dealing with. Below, you'll find everything you need to know and do before giving your laptop a second life. And with supply chain issues, shipping problems and chip shortages making new devices harder to get, passing along a new-to-you laptop can be a welcome holiday gift. 

Last thing first

I typically save the laptop's physical cleaning until last (why clean your fingerprints off twice?), but you may want to start there -- especially if it's been gathering dust in the back of a closet/under a bed/in the garage for the past several years. The basic equipment required for a good laptop cleaning is a can of compressed air and some disinfectant or alcohol wipes. For a slightly deeper clean, you may also want to grab a screwdriver and remove the bottom cover of your laptop (if possible) so you can carefully blow out any dust that's accumulated on the fans and vents. 

After the laptop is clean, you can also wipe down the power adapter and any related accessories. It's also a good idea to ensure the power adapter is still in good, working condition. If you're still not quite sure where to start with the cleaning, check out our complete guide to getting your laptop looking its best.


Gifting a used MacBook

macbook-air-2018-analisis-3
Óscar Gutiérrez/CNET

Before you even think about doing a factory reset on your MacBook, you need to save any data you want to keep. You may have already done this at some point if you migrated data from this old MacBook to a new one using using Apple's Migration Assistant. If that's not the case, it's time to hook up an external drive and use MacOS' built-in Time Machine tool to create a backup. If you have an iCloud account, you can back up your data there as well. 

Sign out of everything

You'll also want to log out of all accounts before wiping your MacBook's drive. Start with iCloud, Find My Mac and iMessage. Then look for individual software accounts you may need to deregister. If you use a browser other than Safari, such as Chrome or Firefox, you should sign out of those as well. Basically, if it's got personal account information, you'll want to sign out. (Here's how to find account settings in MacOS.)

Two other things you should do before a factory reset: Unpair any Bluetooth devices -- particularly if the MacBook is being gifted to someone in your household -- and reset the NVRAM. The latter is memory that holds onto settings that the MacBook needs before loading MacOS. On startup, press and hold Option-Command-P-R to reset the NVRAM.

Perform a factory reset

If you've done everything above, you're ready to return your MacBook to its out-of-the-box state. On an Intel-based Mac, reboot the system and press and hold Command-R to enter Recovery Mode. (Accessing Recovery Mode on MacBooks running on the company's Apple Silicon chips is different, however.) 

Read more: Before selling your MacBook, you need to factory reset it

Once in Recovery Mode, you'll see a window of MacOS utilities. Use the Disk Utility to erase your drive. When that's complete, you'll be able to reinstall MacOS. After it's done reinstalling, you'll reach the Setup Assistant. From there you can stop and shut it down or set it up for the recipient. 


Gifting a used Windows laptop

reset-windows-10-laptop.png
Screenshot by Josh Goldman/CNET

As with gifting a MacBook, start by backing up any important folders and files on your old laptop to cloud storage or an external drive. If you're doing the latter, go to Settings > Update & Security > Backup > Add a drive and select the external drive. Then click on Backup Now. 

Sign out of all your apps

A lot of paid software requires you to sign in with an account, a product key or both. Before you wipe your laptop's storage, sign out of any accounts and deregister software licenses (if possible). If you need those product keys to re-register software on a new laptop, be sure to save that information. If you use a browser other than Edge, such as Chrome or Firefox, sign out of those as well. Basically, if it's got personal account information, sign out.

Reset the laptop

Ready to clean the drive and reinstall Windows? Go to Settings > Update and security > Recovery. At the top of the window, you'll see Reset this PC. Click on Get Started and select Remove Everything from the box that appears. From there, you can select to reinstall Windows from the local drive or download from the cloud. After that, Windows cleans the drive of all software, settings and data. When it's done, the laptop will start in its setup assistant mode. You can then stop and shut it down for a fresh-out-of-the-box experience or do some setup, which is nice touch, especially if it's going to a family member so they can use it right away.

Unlink from your Microsoft account

If you used a Microsoft account to sign in to the laptop, the last thing you'll want to do is remove the laptop from that account. Sign in to your account from another computer and click on the Devices tab at the top of the page. Find the laptop that you're gifting on the list of devices, and at the bottom of the listing, you'll see the option to remove the device. Click it and you're done. 


Gifting a used Chromebook

Asus Chromebook CX9400
Sarah Tew/CNET

Chromebooks are the easiest to refresh for gifting. That's mainly because of their cloud-based design. Google also makes it extremely easy to wipe your data and securely clean the internal storage as well as remove the Chromebook from your Google account. 

Check the AUE first

Before you even consider gifting an old Chromebook, check its auto-update expiration. Google only guarantees Chrome OS and browser feature support on non-Google hardware for so long. Every device has a date on which it stops receiving updates, aka its AUE date. Current models receive updates for eight years; older models could potentially be a year or two away from reaching their AUE. 

Google maintains an AUE list, so finding the date your Chromebook will stop receiving updates is as easy as locating your model on that list. The AUE can also be found in your Chromebook's settings. Here's how to find the AUE from Google and in your Chromebook.

Give it a Powerwash

Powerwash is Google's built-in factory reset tool for Chromebooks. Once you've backed up folders or files stored on the Chromebook's internal drive, running Powerwash will securely scrub the system and reboot. When it restarts, it'll be just like the day you unboxed it. 

The actual Powerwash typically takes less than a minute to complete. A simple search for "powerwash" in your Chromebook's settings will bring you right to the feature, but here's everything you need to know about the procedure. 

Remove the Chromebook from your Google account

Although you've removed your account from the Chromebook, you haven't removed the Chromebook from your account. Start by signing into your Google account and head to the Security settings. If you use the Chrome browser, you can also click on your account avatar and select Manage your Google Account from the drop-down menu. 

In the Security section, scroll down until you see a box labeled Your devices, which lists all the devices attached to your account. At the bottom of the box, click on Manage devices and find the Chromebook you're gifting and select Sign Out

Give the Chromebook a good external cleaning, gather up any accessories and it's ready to hand off to your giftee.

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How Factory Reset Your Devices

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Microsoft Windows 10 Review: Microsoft Gets It Right


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Microsoft Windows 10 review: Microsoft gets it right


Microsoft Windows 10 review: Microsoft gets it right

When Microsoft unveiled Windows 10 in 2015, it delivered an elegant operating system that could -- for the first time -- fulfill the potential of each modern computing form factor. Equally proficient on a touchscreen tablet, laptop, or conventional desktop PC, Windows 10 resuscitated the operating system's best features while setting the stage for Microsoft's ongoing innovation streak that includes idiosyncratic products like the Surface Pro 4, Surface Book and, more recently, the Surface Studio -- a desktop PC for artists and designers in need of high-end horsepower and display -- and the Surface Dial, a touch-friendly dial designed to facilitate fine contextual controls.

Late 2016 update

The next generation of the popular Surface tablet, the rumored Surface Pro 5, is expected to appear in the spring of 2017 -- timing that may coincide with the rollout of the next version of Windows, a free update scheduled for the first half of 2017. Windows "Creators Update" will introduce 4K video game streaming and support "augmented reality," bringing 3D capabilities to legacy applications such as Paint and PowerPoint. It will support 3D rendering for Microsoft's HoloLens technology, which will be incorporated into forthcoming devices from Acer, Lenovo, Dell, HP and Asus. And it will enable a virtual touchpad that lets you control external monitors from tablets, without need for a mouse.

It's worth mentioning that Apple delivered its own operating system overhaul in September 2016. MacOS Sierra added some new features inspired by its own mobile operating system. And though Apple clearly wishes to continue the integration of Macs and iOS products, providing additional incentives to keep your hardware inside Apple's walled garden, it's not always a perfect fit. In fact, the new MacBooks announced in early October 2016, equipped only with USB-C ports, can't connect to the new iPhone 7 and its Lightning Connector, without an adapter.

Editors' note: The original Microsoft Windows 10 review, first published in July 2015, follows.

Windows 10 is the Goldilocks version of Microsoft's venerable PC operating system -- a "just right" compromise between the familiar dependability of Windows 7, and the forward-looking touchscreen vision of Windows 8.

This new Windows, available as a free upgrade for existing Windows 7 and Windows 8 noncorporate users, is built from the ground up to pursue Microsoft's vision of a unified OS that spans all devices without alienating any one platform. It's an attempt to safeguard Microsoft's crumbling software hegemony, assailed on all sides by Google and Apple. And it's a vision of the future as Microsoft sees it, where a single user experience spans every piece of technology we touch. Welcome to Windows as a service.

Yes, this new OS is chock-full of fresh features. To name just a few: a lean, fast Internet Explorer replacement called Edge; Microsoft's Siri-like voice-controlled virtual assistant, Cortana; and the ability to stream real-time games to your desktop from an Xbox One in another room. (And in case you're wondering: there is no "Windows 9" -- Microsoft skipped it, going straight from 8 to 10.)

Windows 10 bridges the gap between PC and tablet. Nate Ralph/CNET

But Windows 10 is also the end of a long, awkward road that began with the release of Windows 8 in 2012, when Microsoft tried to convince a world of keyboard and mouse wielders that touchscreens were the way to go -- or else. Ironically, in 2015, the PC hardware for that touchscreen future is now here -- everything from 2-in-1s such as the Lenovo Yoga line to convertible tablets with detachable keyboards, like Microsoft's own Surface. And Windows 10 smoothly lets users transition from "tablet" to "PC" mode on such devices like never before.

For the rest of the PC universe -- including those who still prefer good old-fashioned keyboard and mouse navigation -- Windows 10 is a welcome return to form. The Start menu, inexplicably yanked from 8, is back and working the way you expect it to. Those live tiles from the Windows 8 home screen still exist, but they've been attached to the Start menu, where they make a lot more sense. And the fiendishly hidden Charms bar has been morphed into the more straightforward (and easier to find) Action Center.

As always, there are some quibbles and gripes with the end product, but all-in-all -- after living with Windows 10 for months -- I can say it's a winner. It's flexible, adaptable and customizable. And it's been battle-tested by an army of beta testers for the better part of a year, making it one of the most robust operating system rollouts in recent memory.

A fresh Start

The Start menu is back; it's almost funny how relieving that is. That humble Start button has been a fixture on the lower left corner of the Windows desktop since the halcyon days of Windows 95, offering speedy access to apps and settings. Press it on Windows 10, and you'll see the latest step in a long conversation about the state of the PC industry.

I spend more time than I'd like to admit rearranging the Start Menu. Screenshot by Nate Ralph/CNET

The past sits on the left: a neat column with shortcuts to your most used apps. Press the "All Apps" button and you'll get an alphabetical list of all of the apps installed on your PC. There are folders in there too -- press them, and extra options will fly out, just like they always have.

The future -- or at least, the future as Microsoft envisions it -- sits on the right side of the Start menu. These are the colorful, animated live tiles that debuted in Windows 8, pulling double duty as app shortcuts and informative widgets. You can resize these live tiles, drag them about to arrange them into groups and pin as many apps as you'd like -- the entire Start menu can be shrunk or expanded to suit your liking. It's essentially a miniaturized version of the fullscreen Start menu we saw in Windows 8. Hate live tiles? Then unpin them to excise them from your computer, leaving you with the narrow column of frequently used apps we've known for so long.

One step back, two steps forward

The Start menu in Windows 10 is admission that Windows 8 maybe have been a bit too forward thinking. But Microsoft hasn't abandoned that vision of unifying all manner of devices under a single operating system: Continuum in Windows 10 is the latest attempt to bridge the gap between touch and non-touch devices, and this time it doesn't force us to relearn how to work with our PCs.

To start, there's no divide between the Windows 8-style "Modern" apps you get from the Windows app store, and those you install the old-fashioned way. Everything exists as a traditional windowed app, sharing space on the desktop. If you're on a two-in-one device like Microsoft's Surface Pro 3 , pop the keyboard off and Windows 10 will switch to tablet mode. The Start menu and your apps will stretch to take up the entire screen, and all of the miscellaneous apps and shortcuts on your taskbar will disappear, to give your finger fewer obstacles to hit.

Apps go fullscreen, and the taskbar gets a little less cluttered in tablet mode. Screenshot by Nate Ralph/CNET

Reattach the keyboard, and everything slots back into place. It's an instantaneous, seamless process (once you've shooed away the annoying confirmation window). It's also entirely optional: you can disable the feature and switch to tablet mode manually, or forget that this whole touch concept exists at all.

This is what Windows 8 always should've been: an operating system that bridges the divide between touch and non-touch, without alienating folks who fall into one camp or the other. Like it or not, the future belongs to devices with touchscreens. But Microsoft (finally) understands that we'll all get there at own pace, and Continuum makes the transition painless. And now that there are so many hybrid devices to choose from, making the switch to touch without abandoning the interface we know is more important than ever.

Learning new tricks

Microsoft hasn't stopped at making touch make sense on a Windows PC. With Windows 10, just about every facet of the OS has been tweaked and updated, and a few new features have been rolled in. In typical Microsoft fashion, there's a dizzying array of keyboard shortcuts and touch gestures for each of these features, giving you no fewer than three ways to access the things you're trying to get to. No need to memorize them all -- just use whatever suits you (or your device) best.

Virtual desktops

If I had to pick my favorite new feature, I'd go with virtual desktops. Click the new Task View button on the taskbar and you'll get a bird's-eye view of all of the apps you've got open. Drag one of those apps onto the "new desktop" button, and it'll be moved to its own independent workspace. I can keep one workspace focused on work, a separate desktop for gaming forums, yet another workspace for the new camera lenses I'm checking out; there's no limit to the amount of virtual desktops you can create, and each one is treated as its own little private island.

Virtual desktops help you spread your apps across several workspaces. Screenshot by Nate Ralph/CNET

Virtual desktops are far from a new development, and they've been available in past versions of Windows thanks to third-party apps. But it's nice to see Microsoft catching up here. The feature could still use some work: desktops are numbered, but if you create a lot of them it can be hard to keep track of where everything is. The "traditional" Win32 apps you might download and install from a website are happy to open a new instance on any desktop, while clicking the shortcut on an app from the Windows store will yank you back to whatever desktop you used it on last.

You can move apps across virtual desktops -- just drag them, or right-click to shunt them over -- but there's no way to reorder the virtual desktops themselves, which would be really useful for staying organized. I'd also like to be able to set a different wallpaper for every virtual desktop -- I can do both of those things in Apple's OSX operating system, and have always found it really handy.

Windows Snap

The Snap feature introduced in Windows 7 has gotten a bit of an upgrade, too. Drag an app to the left or right side of the screen, and it'll "snap" to fill that space. The new Snap Assist feature will then chime in, showing you little thumbnails of any other apps that are currently open -- click a thumbnail, and it'll fill up the remaining space. You can also snap an app into a corner of your display and fill your screen with up to four apps, divided equally across the screen -- this could prove useful for folks with massive monitors.

Action Center

The new Action Center replaces the "Charms" introduced in Windows 8, and is another nod to mobile operating systems. Click the Action center icon on the taskbar to bring up a panel that houses all of your app notifications, and offers quick access to a few important system settings, like toggling your Wi-Fi network or switching in and out of tablet mode -- you can choose the options that turn up here in the settings menu. If you're coming from Windows 7 and have no idea where to find some of the settings you're used to, there's a good chance you'll find them here.

Wi-Fi Sense

I'd be remiss if I didn't mention Wi-Fi Sense. While technically not a new feature (it's part of Windows Phone 8.1) its presence in Windows 10 should've been a welcome addition: Wi-Fi Sense connects your devices to trusted Wi-Fi hotspots.

I love the idea. Automatically sharing Wi-Fi credentials with my friends would remove much of the hassle of most social gatherings, when people just want to jump on my Wi-Fi network. And -- this part is key -- Wi-Fi Sense doesn't share your actual password, so it theoretically eases a social transaction (the sharing of Wi-Fi connectivity) without necessarily compromising my network security.

Until Wi-Fi sense offers granular control over sharing, I'd avoid it. Screenshot by Nate Ralph/CNET

But the implementation is, in a word, daft. I do want to automatically share my network with a select group of friends who are visiting, and have them return the favor. I don't want to automatically share access with everyone in my Outlook address book, or on Skype, or the random assortment of folks I've added on Facebook over the years. Give me the ability to choose who I share access with, down to the individual, and I'll give it a shot. Until then, I'll be leaving Wi-Fi Sense off -- I recommend you do too.

Windows Hello and Windows Passport

Microsoft is also beefing up security with Windows Hello. The feature will use your Windows 10 devices' camera or a fingerprint scanner to turn your body into a password. Once you've authenticated yourself with Windows Hello, Windows Passport will then give you access to a number of third-party sites and products, without forcing you to log in all over again. This should make it a bit more convenient to log in to your devices, so you don't skimp on traditional measures, like having a robust password. The only catch is that Hello isn't widely supported on a lot of existing hardware: you'll need a device sporting Intel's RealSense camera, or a fingerprint scanner.

Chatting with Cortana

Microsoft's virtual assistant Cortana isn't exactly a new feature, as she's been on Windows Phone for just over a year. But the company's answer to Apple's Siri, Amazon's Alexa and Google Now has made the transition to the desktop with Windows 10, taking over the OS' search functionality, while also handling quite a few housekeeping duties. You can have Cortana trawl through your email and calendar, and keep you notified of any upcoming flights you're taking, or packages you're expecting. She can set reminders and track stocks, and you can even dictate email messages for her to send to your contacts. Cortana can also be set to listen for you to say "Hey, Cortana," and can be trained to recognize several different voices. If you want to learn more about Cortana, head over to my preview on Microsoft's virtual assistant .

Cortana will help you get things done. James Martin/CNET

I'm torn. I love Google Now's proactive stream of useful information, served to me whenever I need it. But my primary mobile device is an Android phone and not a Windows Phone, which keeps my interactions with Cortana sequestered to my desktop.

She's not especially useful here. Windows 10's Voice recognition is rather accurate, but if I have to send an email message and I'm at my desk, I'm just going to use my email client. She'll offer recommendations for places to eat or things to see, but that'd be a lot more useful when I'm out and about than at my desk. The same goes for reminders, which are decidedly less useful if I can't access them anywhere.

Cortana will be making her way to Android and iOS devices later this year, which should clear up most of these issues -- provided most of her functionality crosses platforms without issue. I'll still turn to Cortana for the occasional joke, but until it's available on a phone I use regularly, I'll be sticking to Google for Now.

Microsoft Edge rethinks the browser

Microsoft has added a brand-new browser into Windows 10, and it's called Microsoft Edge. Introducing a new browser in a world that already has Google Chrome, Mozilla Firefox and Apple's Safari is a pretty bold move. Doubly so when your previous effort was Internet Explorer -- once a juggernaut in the space, now the Internet's favorite punchline.

Annotate webpages with Microsoft's Edge browser. James Martin/CNET

Edge is a fast, modern browser that offers quite a few commendable features. Cortana is integrated right into the browser, and she'll offer detailed information on things like the weather or flight statuses while you're typing into the browser's address bar. Navigate over to a bar or restaurant's website, and Cortana can pull up a little sidebar full of useful information, like reviews or directions. The webnote feature lets you scribble on webpages and share your annotations to OneNote or via email, and you can use the Reading view option to strip a website down to its bare essentials. Edge has also been built with tighter security from the start, to hopefully circumvent some of the headaches that erupted from Internet Explorer.

But there are no extensions to tame overzealous advertisements, or enhance websites like Reddit, or simply organized my tabs -- I've been thoroughly spoiled by Google Chrome. There's no way to sync tabs or bookmarks across devices, and you currently can't import bookmarks from other browsers. All those features will be available eventually, with support for extensions coming sometime before the end of the year -- like Windows 10, Edge is a constantly evolving work in progress. But it's going to take a lot for someone like me, wholly enmeshed in Google's ecosystem, to ditch Chrome for something new. Internet Explorer also isn't going anywhere: it'll remain a part of Windows for the foreseeable future, as legacy apps are dependent on it. Head over to my Microsoft Edge preview to learn more about Microsoft Edge .

Getting your game on

Windows 10 adds and tweaks a few things in the entertainment department. The Xbox Video and Xbox Music apps have been renamed to Movies & TV and Groove Music, respectively. Their function is identical: any music and video files on your device can be found here, but it mostly serves as a means to convince you to buy or rent content from Microsoft's stores. You've got plenty of streaming services to choose from, for music and video.

Xbox Live achievements for Solitaire? Brilliant. Screenshot by Nate Ralph/CNET

If you're a gamer, the Xbox app will prove far more interesting. It's a window into your Xbox Live feed, letting you see what your friends are up to and send them messages, browse recordings people have made, compare achievements, and all of the expected ways of interacting with the social network. But if you own an Xbox One, you can stream activity from your console to any device running Windows 10.

It's awesome. No, it's not a game changer, and certainly not a reason to run out and grab an Xbox One. But it's still awesome: if someone wants to use the television, I can just plug an Xbox One controller into one of my PCs and continue plugging away at the Xbox One version of The Witcher 3 . The quality of the experience is going to be dependent on your network, so I'd recommend making sure both your console and the PC you're streaming to are connect to your LAN. The console also can't be used by others when it's streaming so this won't enable cooperative gaming. But if you frequently find yourself sharing the TV and have a PC with Windows 10 on hand, it's a fun little addition that could come in handy.

Handy tools for shutterbugs

The new Photos app isn't going to replace something like Adobe Lightroom, but if you take a lot of photos and are looking for a simple tool to keep things organized, you'll do well here.

Use the Photos app to make quick, non-destructive edits to your pictures. Screenshot by Nate Ralph/CNET

The Photos app scans your devices and OneDrive account for photos, and automatically arranges them into albums. You can use the app as a way to keep track of your pictures, but it also offers some basic editing tools too. If you prefer a hands-off approach, Photos will automatically enhance all of the photos it finds, wrangling red eye and sorting out exposure levels -- it works on RAW files, too. But don't worry: the edits Photos makes are non-destructive, so you can undo any changes it makes, or prevent it from altering your photos altogether.

Windows, everywhere

Windows 10 has finally arrived, but this version of Windows is fundamentally different from any that have come before it. It will truly be an everywhere OS, a concept Microsoft will be pushing with Windows 10 Mobile , and Universal Apps. We've been here before: apps developed for Windows 8 and Windows Phone 8 could share much of their code, which was supposed to make it easy to create a single app that ran everywhere.

Microsoft's universal apps share an identical codebase: the Excel client on your desktop, for example, will be the exact same client as the one on your phone, with elements adjusted to make sense of the different display, and the lack of a keyboard or mouse. You can currently get a taste of this on the latest version of Windows 10 Mobile, and while I wouldn't recommend editing spreadsheets on your smartphone, it's possible.

Universal apps will lead to their own challenges, as developers will have to weigh creating rich, robust apps that can run on a mobile device, against developing apps that can make use of all of the power a full PC can bring to bear. Microsoft is already drafting a solution using Continuum. Microsoft has demonstrated Continuum for phones: plug a Windows Phone into a display, and the interface will one day morph to mimic the PC-based version of Windows. You'll see the desktop, desktop-versions of Windows Store apps, and get full mouse and keyboard support. There's no word on when Continuum for phones will be available, or what devices it'll run on, but it offers a tantalizing glimpse of what Microsoft has in store.

Getting ready for what's next

The Windows Update process will be key to getting everyone on board with Microsoft's vision of the future of Windows. It'll also prove to be one of the most contentious elements: if you're running the standard Home version of Windows 10, updates are automatic and can't be refused.

This is a great thing. Windows' Achilles' heel has long been its nigh-ubiquity, which makes it a prime target for malware and other digital nastiness. A computer that's kept up to date is a happy computer, as it will offer you the best chance of avoiding viruses and other unpleasant things.

You can delay updates, but you can't avoid them. Screenshot by Nate Ralph/CNET

This is also a terrible thing. Many of us have encountered software updates that don't quite work out, occasionally breaking more than they fix. One of the last updates to the Windows 10 preview has been triggering software crashes, a recurring reminder that things occasionally don't work out as intended.

Microsoft has plans in place to mitigate these snafus: those of us who've signed up for the Windows Insider program can opt to continue serving as beta testers in perpetuity, and we'll be receiving every update first, for better or worse. But an army of five million testers could go a long way toward making sure these compulsory updates go as smoothly as possible. Insiders will also be able to continue driving the future of Windows by sharing feedback on features and functionality in Windows as they are developed.

I still worry that something will eventually slip through the cracks, and that will be the forced update that sours everyone's mood on the whole process. But I still favor Microsoft's approach: better to deal with the occasional botched update than have the legion of vulnerable or compromised devices that currently exists.

Conclusion

In an ideal world, we'd just call Microsoft's latest operating system "Windows," and sweep version numbers and codenames under the rug. That "10" gives the impression that something comes next, when in reality Windows is transitioning from something you buy (begrudgingly) once every few years, to a living document that's constantly being updated, and tweaked. For many Windows users expecting a predictable upgrade cadence, this is going to be a difficult transition.

Windows 10 will mean the end of grand, sweeping changes, with a marked increase in the sort of minute, quality-of-life tweaks we've grown accustomed to on our smartphones and tablets. Cortana will learn new tricks, and the interface will become flexible enough to support entirely new kinds of devices, like Microsoft's HoloLens . Should Windows Phone survive, we'll eventually see the world Microsoft envisioned back at the launch of Windows 8, when every device was supposed to feel right at home.

All of that comes later. What we have, at present, is a fast, functional OS that that is equally at home on a beefy gaming rig as it is on a Surface tablet. It does everything you expect it to, and bakes in all of the improvements Windows 8 brought to bear. Both Cortana and Edge have a long road ahead of them before they'll supplant Google's vicelike grip on my digital life, but the novelty of dictating emails and requests to my PC is not lost on me. And then there's the price: free, for those upgrading from Windows 7 or Windows 8.

If you're running Windows 7 or Windows 8 you've little to lose, and quite a bit to gain, by making the jump to Windows 10. If you're still on Windows XP, you've probably got your reasons. But Windows 10 marks the first steps in a transition from operating system to ecosystem, a wild dream that gets a little less crazy every time I ask my PC a question, or pop the keyboard of my laptop to get some reading done. This is Microsoft's second attempt at bringing us the future, and this time they're getting it right.


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