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Windows 10: Still seeing a printing error? Here's how to fix it
Windows 10: Still seeing a printing error? Here's how to fix it
If you're a Windows 10 user who has been facing an annoying error when trying to print items from certain apps. Microsoft has a workaround as it works on a resolution, which should be ready in the next week, the company wrote on a support page.
After installing a March update, KB5000802, you might see an APC_INDEX_MISMATCH error with a blue screen when you try to print to certain printers from certain apps. The problem affects a subset of Type 3 printer drivers. To find out if your printer is impacted, follow these steps, according to Microsoft. You can also check out CNET's collection of tips for troubleshooting common Windows 10 problems.
1. Press the Windows key+r or select Start and type run and select it.
2. Type printmanagement.msc and press enter or select the OK button.
3. If Print Management opens, continue to step 4. If you receive the error, Windows can not find 'printmanagement.msc'. then select Start and type manage optional features and select it. Select Add a Feature and type print, select the check box next to Print Management Console and select install. You will now need to start at step 1 again.
4. Expand Print Servers, expand your computer's name, and select Printers.
5. You can now see the Driver Type for each of your installed printer drivers.
Read more: How to download Windows 10 for free
If you are getting this error, here's how to fix it for now:
1. Go to Start > Settings, and search for Printers & scanners.
2. Check that you have the driver that has the issue installed (for example, KX driver for Universal printing).
3. Go to Start, and search for Command Prompt. Select Run as administrator.
4. To check driver setting availability, next to Windows\system>, write the run DLL command: rundll32 printui.dll,PrintUIEntry /Xg /n "KX driver for Universal printing" (you'll need to replace KX driver for Universal printing with your driver name). Press enter. This will open the printer user interface dialog box.
5. Check the Attributes field. If it does not say Direct, you'll have to fix it by closing out of the dialogue box, and running another command. Next to Windows\system>, type rundll32 printui.dll,PrintUIEntry /Xs /n "KX driver for Universal printing" attributes +direct (again, you'll need to replace that with the name of your driver). Press enter.
6. Run the first command again by hitting the up arrow, and pressing enter. In the dialog box that pops up, you should see Direct under Attributes.
This should mitigate the issue for 32 bit apps on a 64 bit OS. If you have a different setup, you'll have to follow different instructions, which you can find (along with those above) in a video walkthrough from Microsoft.
For more, check out all the new features coming in the Windows 10 spring 2021 update, and tips to help you become a Windows pro.
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Windows 10 on a Mac: Here's How to Set It Up for Free
Windows 10 on a Mac: Here's How to Set It Up for Free
No matter how happy you are with your MacBook Pro, there's always something that Windows can offer that MacOS can't, whether it's exclusive software and video games or unique settings and features. And you might not know this, but if you only own an Apple computer, there's still a way to run Windows on it.
As long as you have an Intel-based Mac with enough storage and the correct Windows 10 ISO file -- which you can download for free from the official Windows website -- you can set up Windows 10 on your Apple computer in less than an hour. From then on, anytime you boot up your Mac, you can choose whether to run Windows 10 or MacOS. Here's how to do it.
Here's what you need before you start
To successfully run Windows 10 on your Mac computer, here's what you need to have:
An Intel-based Mac computer (if your computer is on this list, it's not supported).
64GB or more free storage space on your startup disk.
A power connection (if you're on a laptop).
If you're unsure whether your computer is Intel-based, click on the Apple logo on the menu bar, and then go into About This Mac. If you see the words Processor, followed by the name of an Intel processor, like "2.6GHz 6-Core Intel Core i7," then you have an Intel-based Mac.
Before you start, though, it's wise to back up your disk with Time Machine before partitioning just in case something goes wrong.
1. Download the Windows 10 ISO File
Windows 11 isn't currently compatible with Boot Camp Assistant on MacOS. So, you'll need to download Windows 10 instead. You can download a free disc image, also known as an ISO file, of Windows 10 from the official Windows website.
1. On your Mac, go to this Windows software download page.
2. Click on Select Edition, and choose Windows 10 (multi-edition ISO).
3. Hit Confirm, and wait for your request to be verified.
4. Once that finishes, choose your language and click on Confirm.
5. Finally, click on 64-bit Download to download the Windows 10 ISO file.
Download the 64-bit Windows 10 ISO file from the Windows website (most modern computers have a 64-bit capable processor).
Nelson Aguilar/CNET
The Windows 10 ISO file is nearly 6GB, so depending on your internet connection and speed, it could take up to 30 minutes to finish downloading. After the ISO file is done, leave it in your downloads, and move on to the next step.
2. Run Boot Camp Assistant
The software you'll use to run Windows 10 on your Mac is Boot Camp Assistant, which comes factory-installed on your Mac. Boot Camp Assistant is made specifically for installing Windows operating systems on your computer, and fortunately the setup process is pretty straightforward.
1. Launch Boot Camp Assistant on your Mac, and click Continue.
2. Click on Choose a Windows 10 ISO file, and upload the Windows 10 ISO file you downloaded in the previous step.
3. Drag the bar to choose a size for your Windows partition disk (42GB is the minimum).
4. Click Install,and wait roughly 10 minutes for the partition to be created.
Upload the Windows 10 ISO file and choose the partition size.
Nelson Aguilar/CNET
Once the Windows partition is finished, your laptop will restart.
3. Install Windows on your Mac
Your computer will boot up, but instead of showing you the Apple logo you're accustomed to, you should instead see the blue Windows logo appear. Here's what you need to do next:
1. Go through the Windows setup.
2. Enter a product key if you have one. If not, you can continue without one.
Even without a product key, you'll be able to access Windows on your Mac, so don't worry. During the installation, you'll see window files copied, features and updates installed and more. This should take another 10 minutes.
4. Set up Windows on a Mac
Your Mac will restart. But this time you'll be asked to set up Windows, just as you would on a Windows computer. You can use Cortana and your voice to complete the setup, but you're also welcome to use your keyboard, mouse and trackpad.
1. Choose your language, keyboard layout, Wi-Fi and more to begin.
2. If you have a Windows account, log in with your credentials.
3. Windows will boot up on your Mac. You'll be asked to create a passcode and/or PIN to enter your computer. Do that to protect your account.
This is the Windows lock screen that appears after your Mac restarts.
Nelson Aguilar/CNET
5. Install Boot Camp on Windows
Finally, the last thing you'll need to do is install and update Boot Camp on Windows. That will let you make any additional changes to your partition or fix any issues while you're running Windows. When you access Windows for the first time, you should receive a notification to install Boot Camp. This will take 10 minutes to install, but it's the last thing you need to do before you can use Windows without any issues.
6. Use Windows on your Mac
Feel free to use Windows how you want. Windows 10's default web browser is Microsoft Edge, but you can use it to download Chrome or anything else to surf the internet. You can then download files and install software you would only be able to install on a Windows-powered computer -- like Paint.NET and certain games from Steam -- but on your Mac.
Windows 10 on a MacBook Pro.
Nelson Aguilar/CNET
7. Switch Between Windows and Mac
If you ever want to go back to MacOS from Windows, do the following:
1. Restart your computer.
2. As soon as the screen goes black, hold down the Option key for 5 seconds.
3. On the screen, you'll then have the option to boot up MacOS or Windows.
4. Choose the partition you want to open.
Hold down the Option key when you reboot to choose a different partition.
Nelson Aguilar/CNET
Use this keyboard shortcut to switch between your disks as needed.
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Microsoft Windows 10 review: Microsoft gets it right
Microsoft Windows 10 review: Microsoft gets it right
When Microsoft unveiled Windows 10 in 2015, it delivered an elegant operating system that could -- for the first time -- fulfill the potential of each modern computing form factor. Equally proficient on a touchscreen tablet, laptop, or conventional desktop PC, Windows 10 resuscitated the operating system's best features while setting the stage for Microsoft's ongoing innovation streak that includes idiosyncratic products like the Surface Pro 4, Surface Book and, more recently, the Surface Studio -- a desktop PC for artists and designers in need of high-end horsepower and display -- and the Surface Dial, a touch-friendly dial designed to facilitate fine contextual controls.
Late 2016 update
The next generation of the popular Surface tablet, the rumored Surface Pro 5, is expected to appear in the spring of 2017 -- timing that may coincide with the rollout of the next version of Windows, a free update scheduled for the first half of 2017. Windows "Creators Update" will introduce 4K video game streaming and support "augmented reality," bringing 3D capabilities to legacy applications such as Paint and PowerPoint. It will support 3D rendering for Microsoft's HoloLens technology, which will be incorporated into forthcoming devices from Acer, Lenovo, Dell, HP and Asus. And it will enable a virtual touchpad that lets you control external monitors from tablets, without need for a mouse.
It's worth mentioning that Apple delivered its own operating system overhaul in September 2016. MacOS Sierra added some new features inspired by its own mobile operating system. And though Apple clearly wishes to continue the integration of Macs and iOS products, providing additional incentives to keep your hardware inside Apple's walled garden, it's not always a perfect fit. In fact, the new MacBooks announced in early October 2016, equipped only with USB-C ports, can't connect to the new iPhone 7 and its Lightning Connector, without an adapter.
Editors' note:The original Microsoft Windows 10 review, first published in July 2015, follows.
Windows 10 is the Goldilocks version of Microsoft's venerable PC operating system -- a "just right" compromise between the familiar dependability of Windows 7, and the forward-looking touchscreen vision of Windows 8.
This new Windows, available as a free upgrade for existing Windows 7 and Windows 8 noncorporate users, is built from the ground up to pursue Microsoft's vision of a unified OS that spans all devices without alienating any one platform. It's an attempt to safeguard Microsoft's crumbling software hegemony, assailed on all sides by Google and Apple. And it's a vision of the future as Microsoft sees it, where a single user experience spans every piece of technology we touch. Welcome to Windows as a service.
Yes, this new OS is chock-full of fresh features. To name just a few: a lean, fast Internet Explorer replacement called Edge; Microsoft's Siri-like voice-controlled virtual assistant, Cortana; and the ability to stream real-time games to your desktop from an Xbox One in another room. (And in case you're wondering: there is no "Windows 9" -- Microsoft skipped it, going straight from 8 to 10.)
Windows 10 bridges the gap between PC and tablet.Nate Ralph/CNET
But Windows 10 is also the end of a long, awkward road that began with the release of Windows 8 in 2012, when Microsoft tried to convince a world of keyboard and mouse wielders that touchscreens were the way to go -- or else. Ironically, in 2015, the PC hardware for that touchscreen future is now here -- everything from 2-in-1s such as the Lenovo Yoga line to convertible tablets with detachable keyboards, like Microsoft's own Surface. And Windows 10 smoothly lets users transition from "tablet" to "PC" mode on such devices like never before.
For the rest of the PC universe -- including those who still prefer good old-fashioned keyboard and mouse navigation -- Windows 10 is a welcome return to form. The Start menu, inexplicably yanked from 8, is back and working the way you expect it to. Those live tiles from the Windows 8 home screen still exist, but they've been attached to the Start menu, where they make a lot more sense. And the fiendishly hidden Charms bar has been morphed into the more straightforward (and easier to find) Action Center.
As always, there are some quibbles and gripes with the end product, but all-in-all -- after living with Windows 10 for months -- I can say it's a winner. It's flexible, adaptable and customizable. And it's been battle-tested by an army of beta testers for the better part of a year, making it one of the most robust operating system rollouts in recent memory.
A fresh Start
The Start menu is back; it's almost funny how relieving that is. That humble Start button has been a fixture on the lower left corner of the Windows desktop since the halcyon days of Windows 95, offering speedy access to apps and settings. Press it on Windows 10, and you'll see the latest step in a long conversation about the state of the PC industry.
I spend more time than I'd like to admit rearranging the Start Menu.Screenshot by Nate Ralph/CNET
The past sits on the left: a neat column with shortcuts to your most used apps. Press the "All Apps" button and you'll get an alphabetical list of all of the apps installed on your PC. There are folders in there too -- press them, and extra options will fly out, just like they always have.
The future -- or at least, the future as Microsoft envisions it -- sits on the right side of the Start menu. These are the colorful, animated live tiles that debuted in Windows 8, pulling double duty as app shortcuts and informative widgets. You can resize these live tiles, drag them about to arrange them into groups and pin as many apps as you'd like -- the entire Start menu can be shrunk or expanded to suit your liking. It's essentially a miniaturized version of the fullscreen Start menu we saw in Windows 8. Hate live tiles? Then unpin them to excise them from your computer, leaving you with the narrow column of frequently used apps we've known for so long.
One step back, two steps forward
The Start menu in Windows 10 is admission that Windows 8 maybe have been a bit too forward thinking. But Microsoft hasn't abandoned that vision of unifying all manner of devices under a single operating system: Continuum in Windows 10 is the latest attempt to bridge the gap between touch and non-touch devices, and this time it doesn't force us to relearn how to work with our PCs.
To start, there's no divide between the Windows 8-style "Modern" apps you get from the Windows app store, and those you install the old-fashioned way. Everything exists as a traditional windowed app, sharing space on the desktop. If you're on a two-in-one device like Microsoft's Surface Pro 3 , pop the keyboard off and Windows 10 will switch to tablet mode. The Start menu and your apps will stretch to take up the entire screen, and all of the miscellaneous apps and shortcuts on your taskbar will disappear, to give your finger fewer obstacles to hit.
Apps go fullscreen, and the taskbar gets a little less cluttered in tablet mode.Screenshot by Nate Ralph/CNET
Reattach the keyboard, and everything slots back into place. It's an instantaneous, seamless process (once you've shooed away the annoying confirmation window). It's also entirely optional: you can disable the feature and switch to tablet mode manually, or forget that this whole touch concept exists at all.
This is what Windows 8 always should've been: an operating system that bridges the divide between touch and non-touch, without alienating folks who fall into one camp or the other. Like it or not, the future belongs to devices with touchscreens. But Microsoft (finally) understands that we'll all get there at own pace, and Continuum makes the transition painless. And now that there are so many hybrid devices to choose from, making the switch to touch without abandoning the interface we know is more important than ever.
Learning new tricks
Microsoft hasn't stopped at making touch make sense on a Windows PC. With Windows 10, just about every facet of the OS has been tweaked and updated, and a few new features have been rolled in. In typical Microsoft fashion, there's a dizzying array of keyboard shortcuts and touch gestures for each of these features, giving you no fewer than three ways to access the things you're trying to get to. No need to memorize them all -- just use whatever suits you (or your device) best.
Virtual desktops
If I had to pick my favorite new feature, I'd go with virtual desktops. Click the new Task View button on the taskbar and you'll get a bird's-eye view of all of the apps you've got open. Drag one of those apps onto the "new desktop" button, and it'll be moved to its own independent workspace. I can keep one workspace focused on work, a separate desktop for gaming forums, yet another workspace for the new camera lenses I'm checking out; there's no limit to the amount of virtual desktops you can create, and each one is treated as its own little private island.
Virtual desktops help you spread your apps across several workspaces.Screenshot by Nate Ralph/CNET
Virtual desktops are far from a new development, and they've been available in past versions of Windows thanks to third-party apps. But it's nice to see Microsoft catching up here. The feature could still use some work: desktops are numbered, but if you create a lot of them it can be hard to keep track of where everything is. The "traditional" Win32 apps you might download and install from a website are happy to open a new instance on any desktop, while clicking the shortcut on an app from the Windows store will yank you back to whatever desktop you used it on last.
You can move apps across virtual desktops -- just drag them, or right-click to shunt them over -- but there's no way to reorder the virtual desktops themselves, which would be really useful for staying organized. I'd also like to be able to set a different wallpaper for every virtual desktop -- I can do both of those things in Apple's OSX operating system, and have always found it really handy.
Windows Snap
The Snap feature introduced in Windows 7 has gotten a bit of an upgrade, too. Drag an app to the left or right side of the screen, and it'll "snap" to fill that space. The new Snap Assist feature will then chime in, showing you little thumbnails of any other apps that are currently open -- click a thumbnail, and it'll fill up the remaining space. You can also snap an app into a corner of your display and fill your screen with up to four apps, divided equally across the screen -- this could prove useful for folks with massive monitors.
Action Center
The new Action Center replaces the "Charms" introduced in Windows 8, and is another nod to mobile operating systems. Click the Action center icon on the taskbar to bring up a panel that houses all of your app notifications, and offers quick access to a few important system settings, like toggling your Wi-Fi network or switching in and out of tablet mode -- you can choose the options that turn up here in the settings menu. If you're coming from Windows 7 and have no idea where to find some of the settings you're used to, there's a good chance you'll find them here.
Wi-Fi Sense
I'd be remiss if I didn't mention Wi-Fi Sense. While technically not a new feature (it's part of Windows Phone 8.1) its presence in Windows 10 should've been a welcome addition: Wi-Fi Sense connects your devices to trusted Wi-Fi hotspots.
I love the idea. Automatically sharing Wi-Fi credentials with my friends would remove much of the hassle of most social gatherings, when people just want to jump on my Wi-Fi network. And -- this part is key -- Wi-Fi Sense doesn't share your actual password, so it theoretically eases a social transaction (the sharing of Wi-Fi connectivity) without necessarily compromising my network security.
Until Wi-Fi sense offers granular control over sharing, I'd avoid it.Screenshot by Nate Ralph/CNET
But the implementation is, in a word, daft. I do want to automatically share my network with a select group of friends who are visiting, and have them return the favor. I don't want to automatically share access with everyone in my Outlook address book, or on Skype, or the random assortment of folks I've added on Facebook over the years. Give me the ability to choose who I share access with, down to the individual, and I'll give it a shot. Until then, I'll be leaving Wi-Fi Sense off -- I recommend you do too.
Windows Hello and Windows Passport
Microsoft is also beefing up security with Windows Hello. The feature will use your Windows 10 devices' camera or a fingerprint scanner to turn your body into a password. Once you've authenticated yourself with Windows Hello, Windows Passport will then give you access to a number of third-party sites and products, without forcing you to log in all over again. This should make it a bit more convenient to log in to your devices, so you don't skimp on traditional measures, like having a robust password. The only catch is that Hello isn't widely supported on a lot of existing hardware: you'll need a device sporting Intel's RealSense camera, or a fingerprint scanner.
Chatting with Cortana
Microsoft's virtual assistant Cortana isn't exactly a new feature, as she's been on Windows Phone for just over a year. But the company's answer to Apple's Siri, Amazon's Alexa and Google Now has made the transition to the desktop with Windows 10, taking over the OS' search functionality, while also handling quite a few housekeeping duties. You can have Cortana trawl through your email and calendar, and keep you notified of any upcoming flights you're taking, or packages you're expecting. She can set reminders and track stocks, and you can even dictate email messages for her to send to your contacts. Cortana can also be set to listen for you to say "Hey, Cortana," and can be trained to recognize several different voices. If you want to learn more about Cortana, head over to my preview on Microsoft's virtual assistant .
Cortana will help you get things done.James Martin/CNET
I'm torn. I love Google Now's proactive stream of useful information, served to me whenever I need it. But my primary mobile device is an Android phone and not a Windows Phone, which keeps my interactions with Cortana sequestered to my desktop.
She's not especially useful here. Windows 10's Voice recognition is rather accurate, but if I have to send an email message and I'm at my desk, I'm just going to use my email client. She'll offer recommendations for places to eat or things to see, but that'd be a lot more useful when I'm out and about than at my desk. The same goes for reminders, which are decidedly less useful if I can't access them anywhere.
Cortana will be making her way to Android and iOS devices later this year, which should clear up most of these issues -- provided most of her functionality crosses platforms without issue. I'll still turn to Cortana for the occasional joke, but until it's available on a phone I use regularly, I'll be sticking to Google for Now.
Microsoft Edge rethinks the browser
Microsoft has added a brand-new browser into Windows 10, and it's called Microsoft Edge. Introducing a new browser in a world that already has Google Chrome, Mozilla Firefox and Apple's Safari is a pretty bold move. Doubly so when your previous effort was Internet Explorer -- once a juggernaut in the space, now the Internet's favorite punchline.
Annotate webpages with Microsoft's Edge browser.James Martin/CNET
Edge is a fast, modern browser that offers quite a few commendable features. Cortana is integrated right into the browser, and she'll offer detailed information on things like the weather or flight statuses while you're typing into the browser's address bar. Navigate over to a bar or restaurant's website, and Cortana can pull up a little sidebar full of useful information, like reviews or directions. The webnote feature lets you scribble on webpages and share your annotations to OneNote or via email, and you can use the Reading view option to strip a website down to its bare essentials. Edge has also been built with tighter security from the start, to hopefully circumvent some of the headaches that erupted from Internet Explorer.
But there are no extensions to tame overzealous advertisements, or enhance websites like Reddit, or simply organized my tabs -- I've been thoroughly spoiled by Google Chrome. There's no way to sync tabs or bookmarks across devices, and you currently can't import bookmarks from other browsers. All those features will be available eventually, with support for extensions coming sometime before the end of the year -- like Windows 10, Edge is a constantly evolving work in progress. But it's going to take a lot for someone like me, wholly enmeshed in Google's ecosystem, to ditch Chrome for something new. Internet Explorer also isn't going anywhere: it'll remain a part of Windows for the foreseeable future, as legacy apps are dependent on it. Head over to my Microsoft Edge preview to learn more about Microsoft Edge .
Getting your game on
Windows 10 adds and tweaks a few things in the entertainment department. The Xbox Video and Xbox Music apps have been renamed to Movies & TV and Groove Music, respectively. Their function is identical: any music and video files on your device can be found here, but it mostly serves as a means to convince you to buy or rent content from Microsoft's stores. You've got plenty of streaming services to choose from, for music and video.
Xbox Live achievements for Solitaire? Brilliant.Screenshot by Nate Ralph/CNET
If you're a gamer, the Xbox app will prove far more interesting. It's a window into your Xbox Live feed, letting you see what your friends are up to and send them messages, browse recordings people have made, compare achievements, and all of the expected ways of interacting with the social network. But if you own an Xbox One, you can stream activity from your console to any device running Windows 10.
It's awesome. No, it's not a game changer, and certainly not a reason to run out and grab an Xbox One. But it's still awesome: if someone wants to use the television, I can just plug an Xbox One controller into one of my PCs and continue plugging away at the Xbox One version of The Witcher 3 . The quality of the experience is going to be dependent on your network, so I'd recommend making sure both your console and the PC you're streaming to are connect to your LAN. The console also can't be used by others when it's streaming so this won't enable cooperative gaming. But if you frequently find yourself sharing the TV and have a PC with Windows 10 on hand, it's a fun little addition that could come in handy.
Handy tools for shutterbugs
The new Photos app isn't going to replace something like Adobe Lightroom, but if you take a lot of photos and are looking for a simple tool to keep things organized, you'll do well here.
Use the Photos app to make quick, non-destructive edits to your pictures.Screenshot by Nate Ralph/CNET
The Photos app scans your devices and OneDrive account for photos, and automatically arranges them into albums. You can use the app as a way to keep track of your pictures, but it also offers some basic editing tools too. If you prefer a hands-off approach, Photos will automatically enhance all of the photos it finds, wrangling red eye and sorting out exposure levels -- it works on RAW files, too. But don't worry: the edits Photos makes are non-destructive, so you can undo any changes it makes, or prevent it from altering your photos altogether.
Windows, everywhere
Windows 10 has finally arrived, but this version of Windows is fundamentally different from any that have come before it. It will truly be an everywhere OS, a concept Microsoft will be pushing with Windows 10 Mobile , and Universal Apps. We've been here before: apps developed for Windows 8 and Windows Phone 8 could share much of their code, which was supposed to make it easy to create a single app that ran everywhere.
Microsoft's universal apps share an identical codebase: the Excel client on your desktop, for example, will be the exact same client as the one on your phone, with elements adjusted to make sense of the different display, and the lack of a keyboard or mouse. You can currently get a taste of this on the latest version of Windows 10 Mobile, and while I wouldn't recommend editing spreadsheets on your smartphone, it's possible.
Universal apps will lead to their own challenges, as developers will have to weigh creating rich, robust apps that can run on a mobile device, against developing apps that can make use of all of the power a full PC can bring to bear. Microsoft is already drafting a solution using Continuum. Microsoft has demonstrated Continuum for phones: plug a Windows Phone into a display, and the interface will one day morph to mimic the PC-based version of Windows. You'll see the desktop, desktop-versions of Windows Store apps, and get full mouse and keyboard support. There's no word on when Continuum for phones will be available, or what devices it'll run on, but it offers a tantalizing glimpse of what Microsoft has in store.
Getting ready for what's next
The Windows Update process will be key to getting everyone on board with Microsoft's vision of the future of Windows. It'll also prove to be one of the most contentious elements: if you're running the standard Home version of Windows 10, updates are automatic and can't be refused.
This is a great thing. Windows' Achilles' heel has long been its nigh-ubiquity, which makes it a prime target for malware and other digital nastiness. A computer that's kept up to date is a happy computer, as it will offer you the best chance of avoiding viruses and other unpleasant things.
You can delay updates, but you can't avoid them.Screenshot by Nate Ralph/CNET
This is also a terrible thing. Many of us have encountered software updates that don't quite work out, occasionally breaking more than they fix. One of the last updates to the Windows 10 preview has been triggering software crashes, a recurring reminder that things occasionally don't work out as intended.
Microsoft has plans in place to mitigate these snafus: those of us who've signed up for the Windows Insider program can opt to continue serving as beta testers in perpetuity, and we'll be receiving every update first, for better or worse. But an army of five million testers could go a long way toward making sure these compulsory updates go as smoothly as possible. Insiders will also be able to continue driving the future of Windows by sharing feedback on features and functionality in Windows as they are developed.
I still worry that something will eventually slip through the cracks, and that will be the forced update that sours everyone's mood on the whole process. But I still favor Microsoft's approach: better to deal with the occasional botched update than have the legion of vulnerable or compromised devices that currently exists.
Conclusion
In an ideal world, we'd just call Microsoft's latest operating system "Windows," and sweep version numbers and codenames under the rug. That "10" gives the impression that something comes next, when in reality Windows is transitioning from something you buy (begrudgingly) once every few years, to a living document that's constantly being updated, and tweaked. For many Windows users expecting a predictable upgrade cadence, this is going to be a difficult transition.
Windows 10 will mean the end of grand, sweeping changes, with a marked increase in the sort of minute, quality-of-life tweaks we've grown accustomed to on our smartphones and tablets. Cortana will learn new tricks, and the interface will become flexible enough to support entirely new kinds of devices, like Microsoft's HoloLens . Should Windows Phone survive, we'll eventually see the world Microsoft envisioned back at the launch of Windows 8, when every device was supposed to feel right at home.
All of that comes later. What we have, at present, is a fast, functional OS that that is equally at home on a beefy gaming rig as it is on a Surface tablet. It does everything you expect it to, and bakes in all of the improvements Windows 8 brought to bear. Both Cortana and Edge have a long road ahead of them before they'll supplant Google's vicelike grip on my digital life, but the novelty of dictating emails and requests to my PC is not lost on me. And then there's the price: free, for those upgrading from Windows 7 or Windows 8.
If you're running Windows 7 or Windows 8 you've little to lose, and quite a bit to gain, by making the jump to Windows 10. If you're still on Windows XP, you've probably got your reasons. But Windows 10 marks the first steps in a transition from operating system to ecosystem, a wild dream that gets a little less crazy every time I ask my PC a question, or pop the keyboard of my laptop to get some reading done. This is Microsoft's second attempt at bringing us the future, and this time they're getting it right.
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You Don't Have to Live With These Default Windows 10 Settings
You Don't Have to Live With These Default Windows 10 Settings
Windows 10 has been out of the spotlight since Microsoft launched Windows 11, its latest operating system, in October 2021. Windows 11 reached broad deployment earlier this year after a staggered rollout spanning half a year, meaning it's now ready for all compatible computers. (Here's how to download it if you're ready.) However, there are plenty of people who are unable to or uninterested in upgrading. And like any OS, Windows 10 has a few default settings that are less than ideal.
Some are just annoying (you don't really need Cortana "getting to know you"), while others will actually slow down your device, show you tons of notifications and ads and collect more of your information than you might be comfortable with. As long as Windows 10 is still what's powering your computer, it's worth it to optimize your settings to make sure your PC is running the best it can.
You'll want to spend just a few minutes looking into these settings and potentially turning them off, for the sake of privacy, speed and convenience. Here are seven default settings that you can disable in Windows 10. (You can also check out some top Windows 10 tips and tricks and how to troubleshoot common Windows 10 problems.)
File-sharing updates
A feature Windows 10 added is an optimized update delivery system that lets you download updates from other Windows 10 computers over the Internet (not just from Microsoft's servers). The catch is that your computer is also used as an update-sharing hub for other Windows 10 users.
This feature is turned on by default, but you can turn it off by going to Settings > Update & security > Advanced options > Delivery optimization and toggling off Allow downloads from other PCs.
Screenshot by Alison DeNisco Rayome/CNET
Annoying notifications
The Windows 10 Action Center is a handy central hub for all of your notifications -- apps, reminders, recently installed programs. But notification overload is definitely a thing, especially when you add unnecessary notifications (such as Windows tips) into the mix.
To get your notifications under control, go to Settings > System > Notifications &actions.
Turn off things like "Get tips, tricks and suggestions when you use Windows" or "Show me the Windows welcome experience after updates and occasionally when I sign in to highlight what's new and suggested" as well as any unwanted notifications from individual apps.
Screenshot by Alison DeNisco Rayome/CNET
Start menu ads
Microsoft pushes its Windows Store apps -- so much so that you may be seeing apps you never downloaded in your Start menu. These suggested apps are basically ads.
Turn off these pesky ads by going to Settings > Personalization > Start > Show suggestions occasionally in Start. For more information, check out our Windows 10 Start menu guide.
Screenshot by Alison DeNisco Rayome/CNET
Targeted ads from third-party apps
Microsoft is definitely keeping tabs on your preferences and browsing habits in Windows 10. You even have a unique advertising ID (tied to your Microsoft account), which the company uses to show you targeted ads. Oh, and Microsoft also shares this advertising ID profile with third-party apps from the Windows Store, unless you turn this information sharing off.
You can turn off sharing this type of info by going to Settings > Privacy > General and toggling off Let apps use advertising ID to make ads more interesting to you based on your app activity (Turning this off will reset your ID).
Screenshot by Alison DeNisco Rayome/CNET
Cortana 'getting to know you'
Cortana, your adaptive personal assistant in Windows 10, gets, well, pretty personal with the information it collects about you, such as speech and handwriting patterns and typing history, which you may consider to be just a little creepy.
You can stop Cortana from "getting to know you," and clear that information from your device, by going to Settings > Privacy > Inking & typing and toggling the option off.
Screenshot by Alison DeNisco Rayome/CNET
Apps running in the background
In Windows 10, by default, many apps run in the background (even if you don't have them open). These apps can receive information, send notifications, download and install updates and otherwise use up your bandwidth and your battery. If you're using a mobile device and/or a metered connection, you may want to turn this feature off.
To do so, go to Settings > Privacy > Background apps and either toggle off Let apps run in the background or toggle off each app individually.
Screenshot by Alison DeNisco Rayome/CNET
All the syncing
Windows 10 is all about syncing. Everything (system settings, themes, passwords, search history) syncs across all your signed-in devices by default. But not all of us want our search history to sync between our phones and our computers, so here's how to turn syncing off.
To turn off settings syncing (including themes and passwords), go to Settings > Accounts > Sync your settings. You can turn off all settings syncing, or you can selectively turn off specific settings.
For more, check out the best Windows 11 features and how to use them and everything to know about upgrading from Windows 10 to Windows 11.
How to Factory Reset a MacBook, Windows Laptop or Chromebook to Sell or Give Away
How to Factory Reset a MacBook, Windows Laptop or Chromebook to Sell or Give Away
One side effect of spending more time at home during the pandemic is the realization that I have a lot of old tech lying around. A lot. Then, when I made a KonMari attempt at decluttering said tech, I unearthed several things I forgot I had -- including an old laptop I stopped using years ago because it was too slow for my high-end computing needs.
While this laptop no longer sparked joy for me, it turned out to be a perfect fit for my mom. It just needed to be cleaned up first, and I'm not just talking about removing dust and mystery goo with a few swipes of a disinfectant wipe, though you'll want to do that, too. The type of cleaning I'm talking about is restoring the laptop to like-new condition inside and out. Cleaning the outside is the easy part. Wiping the computer of all your apps, files, folders and other personal information isn't necessarily as straightforward. Of course, how much data scrubbing you need to do will likely depend on the recipient.
The big picture steps you take to refresh a laptop are the same regardless of whether it's a Windows laptop. Apple MacBook or Chromebook -- save your old data, remove all personal information, then go for a factory reset. It's the actual step-by-step procedure that differs depending on the type of laptop you're dealing with. Below, you'll find everything you need to know and do before giving your laptop a second life. And with supply chain issues, shipping problems and chip shortages making new devices harder to get, passing along a new-to-you laptop can be a welcome holiday gift.
Last thing first
I typically save the laptop's physical cleaning until last (why clean your fingerprints off twice?), but you may want to start there -- especially if it's been gathering dust in the back of a closet/under a bed/in the garage for the past several years. The basic equipment required for a good laptop cleaning is a can of compressed air and some disinfectant or alcohol wipes. For a slightly deeper clean, you may also want to grab a screwdriver and remove the bottom cover of your laptop (if possible) so you can carefully blow out any dust that's accumulated on the fans and vents.
After the laptop is clean, you can also wipe down the power adapter and any related accessories. It's also a good idea to ensure the power adapter is still in good, working condition. If you're still not quite sure where to start with the cleaning, check out our complete guide to getting your laptop looking its best.
Gifting a used MacBook
Óscar Gutiérrez/CNET
Before you even think about doing a factory reset on your MacBook, you need to save any data you want to keep. You may have already done this at some point if you migrated data from this old MacBook to a new one using using Apple's Migration Assistant. If that's not the case, it's time to hook up an external drive and use MacOS' built-in Time Machine tool to create a backup. If you have an iCloud account, you can back up your data there as well.
Sign out of everything
You'll also want to log out of all accounts before wiping your MacBook's drive. Start with iCloud, Find My Mac and iMessage. Then look for individual software accounts you may need to deregister. If you use a browser other than Safari, such as Chrome or Firefox, you should sign out of those as well. Basically, if it's got personal account information, you'll want to sign out. (Here's how to find account settings in MacOS.)
Two other things you should do before a factory reset: Unpair any Bluetooth devices -- particularly if the MacBook is being gifted to someone in your household -- and reset the NVRAM. The latter is memory that holds onto settings that the MacBook needs before loading MacOS. On startup, press and hold Option-Command-P-R to reset the NVRAM.
Perform a factory reset
If you've done everything above, you're ready to return your MacBook to its out-of-the-box state. On an Intel-based Mac, reboot the system and press and hold Command-R to enter Recovery Mode. (Accessing Recovery Mode on MacBooks running on the company's Apple Silicon chips is different, however.)
Read more:Before selling your MacBook, you need to factory reset it
Once in Recovery Mode, you'll see a window of MacOS utilities. Use the Disk Utility to erase your drive. When that's complete, you'll be able to reinstall MacOS. After it's done reinstalling, you'll reach the Setup Assistant. From there you can stop and shut it down or set it up for the recipient.
Gifting a used Windows laptop
Screenshot by Josh Goldman/CNET
As with gifting a MacBook, start by backing up any important folders and files on your old laptop to cloud storage or an external drive. If you're doing the latter, go to Settings > Update & Security > Backup > Add a drive and select the external drive. Then click on Backup Now.
Sign out of all your apps
A lot of paid software requires you to sign in with an account, a product key or both. Before you wipe your laptop's storage, sign out of any accounts and deregister software licenses (if possible). If you need those product keys to re-register software on a new laptop, be sure to save that information. If you use a browser other than Edge, such as Chrome or Firefox, sign out of those as well. Basically, if it's got personal account information, sign out.
Reset the laptop
Ready to clean the drive and reinstall Windows? Go to Settings > Update and security > Recovery. At the top of the window, you'll see Reset this PC. Click on Get Started and select Remove Everything from the box that appears. From there, you can select to reinstall Windows from the local drive or download from the cloud. After that, Windows cleans the drive of all software, settings and data. When it's done, the laptop will start in its setup assistant mode. You can then stop and shut it down for a fresh-out-of-the-box experience or do some setup, which is nice touch, especially if it's going to a family member so they can use it right away.
Unlink from your Microsoft account
If you used a Microsoft account to sign in to the laptop, the last thing you'll want to do is remove the laptop from that account. Sign in to your account from another computer and click on the Devices tab at the top of the page. Find the laptop that you're gifting on the list of devices, and at the bottom of the listing, you'll see the option to remove the device. Click it and you're done.
Gifting a used Chromebook
Sarah Tew/CNET
Chromebooks are the easiest to refresh for gifting. That's mainly because of their cloud-based design. Google also makes it extremely easy to wipe your data and securely clean the internal storage as well as remove the Chromebook from your Google account.
Check the AUE first
Before you even consider gifting an old Chromebook, check its auto-update expiration. Google only guarantees Chrome OS and browser feature support on non-Google hardware for so long. Every device has a date on which it stops receiving updates, aka its AUE date. Current models receive updates for eight years; older models could potentially be a year or two away from reaching their AUE.
Google maintains an AUE list, so finding the date your Chromebook will stop receiving updates is as easy as locating your model on that list. The AUE can also be found in your Chromebook's settings. Here's how to find the AUE from Google and in your Chromebook.
Give it a Powerwash
Powerwash is Google's built-in factory reset tool for Chromebooks. Once you've backed up folders or files stored on the Chromebook's internal drive, running Powerwash will securely scrub the system and reboot. When it restarts, it'll be just like the day you unboxed it.
The actual Powerwash typically takes less than a minute to complete. A simple search for "powerwash" in your Chromebook's settings will bring you right to the feature, but here's everything you need to know about the procedure.
Remove the Chromebook from your Google account
Although you've removed your account from the Chromebook, you haven't removed the Chromebook from your account. Start by signing into your Google account and head to the Security settings. If you use the Chrome browser, you can also click on your account avatar and select Manage your Google Account from the drop-down menu.
In the Security section, scroll down until you see a box labeled Your devices, which lists all the devices attached to your account. At the bottom of the box, click on Manage devices and find the Chromebook you're gifting and select Sign Out.
Give the Chromebook a good external cleaning, gather up any accessories and it's ready to hand off to your giftee.
Read more: How to regift a game console
How Factory Reset Your Devices
Make sure to wipe personal data before selling, trading in or regifting your gear.
