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Should You Buy An Apple Watch Right Now? It's Complicated
Should You Buy An Apple Watch Right Now? It's Complicated
This story is part of Focal Point iPhone 2022, CNET's collection of news, tips and advice around Apple's most popular product.
Apple's September event is coming up in just a few days, which means new iPhones and Apple Watches are likely right around the corner. With that in mind, you might be wondering whether it's worth buying an Apple Watch right now. The answer is complicated, and it depends on how much you're willing to spend and what you want out of a smartwatch.
Apple is expected to release three new Apple Watch models this year: the Series 8 (the successor to the Series 7), the Apple Watch SE (a new version of Apple's $279 watch) and the Apple Watch Pro (a high-end sports watch). The Series 8 and 8 Pro are expected to include a temperature sensor that may be capable of detecting whether you have a fever, according to Bloomberg. Both watches will also likely come with a new processor, but only the Pro is expected to feature a larger display, longer battery life and a sturdier design.
The new SE, by comparison, would be a refreshed version of Apple's budget watch, meaning it might run on an older processor and could be missing certain features like ECG monitoring and an always-on display.
If you're considering the Series 7, buying one right now is potentially a wise move -- as long as you can find a deal. If you don't care about having the rumored upgrades mentioned above, this could be your last chance to snag the Series 7.
Get ready for Apple's next event
You can get the GPS-only version of the Series 7 for just $300 at Walmart, which is $100 less than Apple's usual $400 price. Amazon is also currently offering the cellular version of the Apple Watch Series 7 for $400, a notable drop from the $500 that Apple typically charges. Check out our full story on Apple Watch deals for even more discounts.
Although it'll be missing the Series 8's upgrades, the Series 7 still has a large screen with a keyboard, a recent processor, health features like ECG and blood oxygen tracking and compatibility with Apple's upcoming WatchOS 9 update.
But remember there's a chance retailers could knock down the Series 7's price following the Series 8's debut -- especially as Black Friday approaches. A second Amazon Prime Day is also rumored for October. But the Series 7 may also become more difficult to find after the Series 8 arrives, and deals may sell out quickly.
The case is a little different if you're thinking about buying the Apple Watch SE. Amazon is offering a pretty compelling deal that brings the price for the GPS-only 40-millimeter model down to about $230. That's a decent discount compared to Apple's regular $279 price, but it might be worth waiting to see what Apple has in store for the rumored second generation Apple Watch SE.
The current model is probably fine for most casual users, but it also runs on Apple's S5 processor that will likely soon be three generations old. If you're able to stretch your budget, you might be able to get a newer watch that will last longer. (Plus, I'm hoping to see some upgrades like the addition of an always-on display in the 2022 model).
So, should you buy an Apple Watch right now? If you can find a good deal on the Series 7, go for it. Buying a discounted Apple Watch SE (if you can find one) isn't a terrible idea. But you might not get as much mileage out of it since it's already running on an older processor. And don't even think about buying an Apple Watch Series 3. It runs on a much older processor, which means it will probably start to feel slow, and it isn't compatible with the latest Apple Watch software.
We'll know more about what's next for the Apple Watch when Apple holds its next event on Sept. 7.
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Apple Watch 7 makes me think bigger upgrades could be coming next year
Apple Watch 7 makes me think bigger upgrades could be coming next year
The Apple Watch Series 7 has some new features, a bigger screen and upped durability. It charges a bit faster, apps load quickly and is fitted with WatchOS 8. But as I flick through it and its watch faces, I have to ask myself: Has anything really changed?
Of course things have changed, a bit. But the newest Apple Watch feels like a careful polish on the same ideas the Series 6 had. Or, the Series 5 before it. There isn't one big new thing that stands out. Now that the Apple Watch feels like it's cleared the experimental zone of wearable tech and become a mainstream product like the iPhone and iPad, maybe this is the watch's destiny. I still see some clear areas where the Apple Watch should evolve, and the larger-screened, quicker-charging Watch 7 makes it more obvious than ever. Maybe the rumored Apple Watch Series 8 will bring some larger upgrades.
Read more: How the Apple Watch 7 compares to the Apple Watch 6 and why you might want the Apple Watch SE instead.
Better battery life
There are clear limits on batteries and small devices. Some fitness trackers last up to a week, but make sacrifices when it comes to performance and features. High-powered smartwatches tend to never make it past two days, max. Still, the Apple Watch has hovered at about a day and a half of battery life for years. When will better battery life finally happen? That 18-hour-plus range keeps getting bonuses in performance: an always-on display, a larger screen, faster processor. When will the scale tip and allow longer battery life, like what's been happening on recent iPhones and MacBooks?
Some people are fine with daily charging. It seriously hampers the Watch's use as a sleep tracker, though. Apple suggests a quick recharge in the morning or a top-off at night to make it through a night's sleep. But a lower-power sleep mode seems like a clear need, or some other way to get the battery through to a couple of days (or more). Turning off the always-on display or other features could help the watch extend its battery life, sure. I think about that Apple Watch battery more than ever as something that needs to evolve.
The Apple Watch has lots of watch faces. But they never feel like enough, and their customization has limits.
Scott Stein/CNET
A watch face store
Apple's watch face collection is extensive and customizable, and the watch faces look good. But it's also limited. With Apple investing so much in larger displays and high-performance processors, the lack of a watch face store is a wasted opportunity. I keep trying to find watch faces to show off the larger Watch 7 screen and use it in all sorts of new ways, and I hit limits. I want to show just how many bits of info I can layer (complications, they're called), for instance.
One of Apple's new Watch Series 7 faces, Modular Duo, shows two rows of rich information for apps that support it: a heart rate graph and a weather chart, for instance. There aren't that many apps that use larger complications like this. I'd prefer a way to show a bunch of smaller ones, but also lay it out the way I'd like. There's room on the screen now, so why not? I can't, though, not really.
I've said this a ton of times : Apple Watch is the only major smartwatch that doesn't have an open watch face store. There could be so many more interesting designs on tap, but right now Apple still hasn't made it happen.
Full watch independence
The Apple Watch is nearly a self-contained device, now: a fast wrist computer. It does a lot more than it did back in 2015. But you still need to pair it with an iPhone.
Recent Apple Watch updates allow you to pair a watch for someone else and have them wear it on their own, but you still need an iPhone for it to link to at the start.
Opening up the Watch to Android would be great, but there's an ever simpler path: It should just work on its own without a phone. You should be able to set it up and fully operate it as its own device. And then, optionally, pair it with whatever phone you have.
The Apple Watch Series 7's display is so large, it wraps around the side a bit. But the sensors on the back are the same.
Scott Stein/CNET
More sensors, or a more complete sleep-to-wake awareness
The Apple Watch's fitness and health features keep expanding, but it still doesn't have a feature that I've started appreciating on a few other watches and rings: a daily health score.
Fitbit and Oura wearables both have a morning score that can be interpreted as a sort of barometer of wellness or stress levels. The scores can seem arbitrary, sure. They're dependent on multiple readings ranging from sleep quality to resting heart rate to even heart rate variability and daily activity the day before. And yet, over weeks and months, I came to love the idea. I find that these scores help remind me of some things I haven't been tending to (not getting enough sleep, not getting up or being active enough), but in ways that are more proactive than the end-of-day activity ring goals the Apple Watch has.
Sometimes these scores remind me to take it easy, too. They can feel, at times, like a form of subtle alert system that can sometimes (not always) correspond with not feeling well.
The Apple Watch doesn't have onboard temperature sensors, and it still doesn't break down nightly sleep in as detailed a way as other trackers do. Sleep tracking is an imperfect science on smartwatches right now, but I still find sleep scores to be helpful reminders (and motivators).
The more I might wear an Apple Watch all the time, the more I'd expect a little more awareness of my health than the three-ring fitness metric I've started to ignore since being at home a lot.
Series 7 is the perfected Watch as we know it, but what's next?
I can see the Apple Watch as a fast, large-screen wrist successor to the iPod, and going a lot more places next. I love the bigger screen, but it also feels like an opportunity that's not being taken advantage of enough. And that makes me more frustrated than ever that I still have to take it off every day for a charge-up.
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Apple's iPhone 13 is great, but these missing features are a letdown
Apple's iPhone 13 is great, but these missing features are a letdown
With longer battery life, better cameras, a new Cinematic mode and more base-level storage space, Apple's iPhone 13 lineup has a lot to offer over its predecessors. (Check out CNET's iPhone 13, 13 Mini, 13 Pro and Pro Max reviews.) Although there's a lot to love about the iPhone 13, it's missing a few features we had hoped to see from Apple's latest smartphone. Many of these features are available on Android competitors, while others can be found on different Apple devices.
The iPhone 13, which is available for purchase, starts at $829 for the standard model without a carrier discount. The Mini begins at $729, the iPhone 13 Pro starts at $999 and the iPhone 13 Pro Max has an entry price of $1,099.
Read more: Should you upgrade to iPhone 13? We compared the last five years of iPhones to find out
From an in-screen fingerprint reader to a truly borderless screen, here are the features missing from the iPhone 13.
USB-C support
Wouldn't it be great if you could use the same charger for your iPhone and the other gadgets in your home? Apple's latest iPhone, however, is once again missing USB-C connectivity. As has been the case since 2012, the latest iPhones require Apple's proprietary Lightning cable for wired charging.
Not only does that mean you can't use chargers from other gadgets to power up your iPhone, but it also means chargers from other Apple mobile devices might not be compatible with your iPhone. Apple's iPad Air, iPad Pro and newly announced iPad Mini, for example, all charge via USB-C. That means even if you're an Apple loyalist, you'll need to keep track of multiple charging cables.
An in-screen fingerprint reader
Face ID works great most of the time, but it would be nice to have the option of using your fingerprint to unlock your device as well. That's especially true over the last year and a half since Face ID can't accurately identify you while wearing a face mask. If you don't have an Apple Watch, you've probably been typing in your passcode much more than usual over the past year.
Read more: New iPhone 13? How to transfer data from iPhone to iPhone
Many Android phones, such as those from Samsung, Motorola and OnePlus, have fingerprint readers built into their screens. A 2019 report from analyst Ming-Chi Kuo, who is known for his sometimes accurate Apple predictions, said Apple would release an iPhone with Face ID and an in-display fingerprint sensor in 2021. That didn't turn out to be true, but perhaps we'll see it in the iPhone 14.
Satellite connectivity
One of the most prominent rumors about the iPhone 13 in the weeks before its launch was that it would come with satellite connectivity for sending texts in emergency scenarios. That didn't turn out to be true, at least not yet.
Kuo and Bloomberg both reported that the iPhone 13 would be able to use satellite connectivity in areas without cellular coverage. But Bloomberg's report provided a bit more detail, saying that this feature would primarily serve as an SOS for contacting emergency services. Messages would have a length restriction, and you might have to walk to a certain location to connect.
However, the Bloomberg report did say that the feature could be scrapped, and it warned that the iPhone 13 may not have the feature at launch even if it has the hardware to support it.
Wi-Fi 6E support
Wi-Fi 6E is new and isn't a must-have yet. But since many people buy an iPhone with the intention of keeping it for several years, it would have been helpful to see Wi-Fi 6E support in at least the Pro and Pro Max models.
Wi-Fi 6E is a special designation for Wi-Fi 6 devices that allows them to access the new 6GHz band of spectrum. As my colleague Ry Crist puts it, think of the 6GHz band as a "shiny, new seven-lane superhighway" that's only available for select devices. The 2.4GHz and 5GHz bands we're used to connecting on today's routers are more like a "one-lane country highway" and a "three-lane interstate," respectively.
There aren't many smartphones out there that support Wi-Fi 6E yet. But Samsung's Galaxy S21 Ultra is one of them, and we're already seeing routers from Asus and Netgear that support 6E. If you're paying for the top-of-the-line iPhone, it would be useful to at least have Wi-Fi 6E connectivity as an option.
An always-on display
My Apple Watch has an always-on display, and I only wish my iPhone could, too. For years, smartphones from Samsung, OnePlus and other Android device-makers have had screens that are capable of showing information onscreen even when the display is asleep.
That might not sound like a big deal, but I've found it to be surprisingly useful. Most phones with an always-on display will show information like the time and your next calendar event when the display is turned off.
Having this information available at a glance has made it easier to see when my next meeting is without having to actually pick up my phone, which is helpful for avoiding distractions. If you don't own a smartwatch, an always-on display makes it easier to quickly see small bits of information while maintaining some distance from your phone.
A telephoto lens with a 10x optical zoom
The iPhone 13 lineup is getting major camera quality improvements. There's a new Cinematic mode on all four models that automatically switches the focus between subjects as needed, and the iPhone 13 Pro is getting the ability to take macro shots.
But the iPhone 13's telephoto camera still doesn't have as close a zoom as Samsung's Galaxy S21 Ultra. The iPhone 13 Pro and iPhone 13 Pro Max have 6x optical zoom range, while the Galaxy S21 Ultra has two telephoto lenses that support a 3x and 10x optical zoom.
Samsung's smartphones are known for their zooming capabilities, which is why the Galaxy Note 20 Ultra was named our favorite phone for camera zoom in 2020. But we'll have to wait until we've tested the iPhone 13 Pro to see how it really stacks up against Samsung's latest flagships.
A notchless screen
Yes, Apple fans are probably used to the notch by now since it's been present on iPhones since 2017. But it's hard to overlook it when you consider the progress Android device-makers have made in this regard.
Most Android smartphones come with notch-free screens that include just a subtle hole-shaped cutout for the camera. Samsung was among the earliest to embrace this design back in 2019 with the Galaxy S10 family. But now, this design is common across the Android landscape, whether you're looking at phones from Samsung, Google, OnePlus or Motorola.
However, it's worth pointing out that part of the reason why the iPhone's notch is so large is because that's where all of its Face ID sensors are located. Apple's facial recognition system has generally been considered to be ahead of the competition, especially around the time it launched.
The flexibility to control the screen's refresh rate
The iPhone 13 Pro and Pro Max are the first iPhones to get Apple's ProMotion feature, which boosts the display's refresh rate to up to 120Hz for smoother scrolling and increased responsiveness. To conserve battery life, it throttles the screen to a lower refresh rate to maintain battery life.
Other phones like the Galaxy S21 and Galaxy S20 give you more control and flexibility by allowing you to choose when you want to crank the refresh rate up to 120Hz rather than having the phone decide for you. It's possible to choose between a smoother scrolling option and a battery life option in Samsung's settings menu. You'll have to be willing to sacrifice some image quality and battery life, however.
Faster wireless charging
Wireless charging has been standard on the iPhone since 2017, but we still have yet to see meaningful improvements when it comes to charging speeds. If you're not using a MagSafe wireless charger, which can deliver 15-watt wireless charging speeds, you'll only be able to charge your iPhone at 7.5 watts.
That's a lot slower than most Android phones. Samsung's Galaxy S21, for example, supports 10-watt wireless charging, while the Galaxy S20 FE supports faster 15-watt wireless charging. The OnePlus 9 Pro supports 50-watt wireless charging.
Now that wireless charging is a given and is no longer considered a rarity on smartphones, it would be nice to see Apple boost the iPhone's wireless charging speeds the way it has done for the Apple Watch.
Reverse wireless charging for powering other gadgets
We've all been there. Maybe you're on the bus or train, and you pull out your AirPods only to see that dreaded red light signaling that your battery is about to run out. If only you could rest your AirPods case on the back of your iPhone to give it a little power boost.
This feature, broadly known as reverse wireless charging, is available on Android phones such as Samsung's Galaxy S21 line and the Google Pixel 5, but not on the iPhone 13. It essentially enables the back of your phone to act as a wireless charging pad for accessories like smartphones, wireless earbuds and even other phones.
Apple does have some version of this feature, but it's very limited and can't be used to power up AirPods or the Apple Watch, as far as we know. The iPhone 13 and iPhone 12 can supply a charge to Apple's MagSafe Battery Pack when plugged in with the accessory attached. We'd love to see Apple expand this functionality in the future.
Apple Pencil support
Apple has brought Apple Pencil support to every iPad in its lineup, but there's still no compatibility with the iPhone. I could particularly see the Apple Pencil being useful on the iPhone 13 Pro Max and the iPhone 12 Pro Max, both of which have nearly tablet-size 6.7-inch screens that are ideal for sketching and note taking. Plus, adding Apple Pencil support to the supersize Pro Max phones would give Apple yet another way to differentiate the Pro Max from the 6.1-inch Pro and make more use of its larger screen.
Lossless audio over Bluetooth
With chipmaker Qualcomm debuting its proprietary audio format for delivering lossless audio over Bluetooth, it would have been nice to hear similar ambitions from Apple.
Lossless audio uses a different compression method that preserves more detail than the process that's used to make Bluetooth audio files small enough to store on your phone. Qualcomm expects devices that support its lossless audio format should be launching in early 2022, so there's a chance we'll hear more about it around CES in January.
In the meantime, you'll have to use wired headphones or your iPhone's built-in speakers to listen to lossless music from your mobile device.
Center Stage for video calls
The entry-level iPad and iPad Mini now have Center Stage, the feature that automatically keeps your face in frame when video chatting. It works automatically and has been super convenient now that many of us are communicating with friends, co-workers and family members over video calls.
It would be more useful, however, if Center Stage was available across all of Apple's products, including iPhones and Macs. In fact, I do most of my video chatting on an iPhone or a Mac rather than an iPad, especially since phones are smaller and usually easier to hold at eye level in portrait orientation.
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Facebook Portal Go: A battery-powered smart display that doesn't make sense
Facebook Portal Go: A battery-powered smart display that doesn't make sense
Facebook, despite its ongoing privacy troubles and Congressional inquiries, is pressing forward with hardware. The second generation of its Portal Plus smart display and the new, battery-powered Portal Go are now available. When I heard the pitch from Facebook representatives for a battery-powered smart display with a camera shutter and a handle, I was optimistic. At least, I thought, Facebook was doing something new -- a portable smart display.
Molly Price/CNET
After a week of testing, it's hard for me to recommend the Portal Go. Limited apps and unintuitive quirks combined with Facebook's overarching privacy issues are enough for me to steer everyone in another direction. If the $200 Portal Go had wowed me in any facet of my evaluation, I would give it its due praise. It just didn't. It's expensive and unnecessary. Still, there are interesting points and features. If you're going to skip out on the latest tech, you should know why. Let's dive into the details.
The obvious question
Like most folks, I wondered "Why not just buy a tablet?" After all, Portal has Alexa built-in but is far from focused on the smart home like the Nest Hub or an Echo Show. It's billed mostly as a chatting/meeting device. I asked Facebook directly and here's its spokesperson's response in full:
The first major difference is that Portal is focused on connecting people and it's built for the home, so we've made design choices that optimize for that. Portal also has a Smart Camera with an ultrawide field of view which is a differentiator for video calling – group calls feel more natural and calls tend to last longer. And with Facebook Assistant and Alexa Built-in, Portal enables hands-free functionality which is increasingly expected in places like the kitchen where your hands are often busy with other tasks.
We spoke a lot about Portal+ as a great work companion device, but Portal Go is also great as a second screen for work – you can free up your laptop so that you can connect with colleagues and be more productive by taking notes or reviewing other materials. And the audio on Portal is better – it's tuned for video calling and a great speaker when you are not on calls.
And, Portal is meant to be used as a communal device that is available for everyone in the home. Tablets are really designed as personal devices and aren't typically used in ways where household members can depend on them being available. Household mode is an example of how we are building on this – a computer for the house that can be shared, and anyone can use to make a call and deliver a more personalized experience through our support for multiple users.
There's a fair argument here for Portals being a better shared device than a tablet. Most parents I know don't want their kid handling their personal tablet, but that's also why so many kid-friendly models are out there. Big rubber cases and kid-friendly apps with parental control options deliver everything a family wants and needs in a portable interface.
The Portal Go includes settings to allow multiple users with customized experiences, so kids won't accidentally Zoom your boss. Not all smart displays include kid profiles in that manner, but many tablets do. Samsung's line of Galaxy Tabs has a Samsung Kids mode. iPads don't deliver as much here, but there is a "guided access" mode that locks out the touchscreen so you can plop on that one episode of Paw Patrol and go about your business.
The Amazon Fire HD 10 Kids Edition is made just for kids.
Amazon
Spec-wise, both the Samsung Galaxy Tab A7 and the Amazon Fire HD 10 have a better screen resolution than the Portal (2,000x1,200 and 1,920x1,200 pixels respectively). The ability to download Amazon and Google smart home apps makes them decent tools for operating a smart home. Camera specs vary across tablets and displays, but the Portal Go isn't better than most of them when it comes to megapixels or field of view.
Design
Here's where Facebook gets a few points. I like the idea of a portable smart display. They're trying something new. It's not a tablet and it doesn't look like one. A built-in handle on the back of the Portal Go makes it easy to pick up. It's lightweight enough at three pounds. The thick base tapers up to the top for a sturdy, but still streamlined look.
The back of the Portal Go features a built-in handle.
Molly Price/CNET
Fabric covers the body of the display that houses two 5-watt, full-range speakers and one 20-watt woofer. The Portal Go puts out plenty of sounds for casual music and video streaming. I liked the intuitive, physical volume buttons on the top of the device.
It might not beat out a tablet option, especially if you buy a folio cover and prop your tablet up for viewing. It doesn't rotate like the Show 10, or even tilt like its larger sibling, the Portal Plus. Still, it's nice to look at and I enjoyed toting it around the house while I did chores and caught up on my favorite YouTube channels, via the Browser bookmark. It freed up my phone, tablet and my laptop.
Features
This is the limiting factor here for me. The Portal Go just doesn't do as much as any other tablet or smart display on the market. There are so few apps (24) that I have room to list them here. Imagine if I tried to do that with a tablet, Amazon Echo skills or Google Nest compatible apps and devices. We'd need a bigger internet. Here's the entire list, in alphabetical order:
Alexa
BlueJeans
Browser
Calendar
CBS News
Deezer
Facebook Live
Food Network
GoToMeeting
iHeartRadio
Newsy
Pandora
Photo Booth
Plex
Red Bull TV
SideChef
Spotify
Story Time
Tidal Music
Watch
Webex Meetings
Workplace
Workplace Live
Zoom
What's really odd here is what's missing. There's no native Facebook, Instagram, Messenger or WhatsApp app you can click on to open the platform. Features from those apps are built into various parts of the Portal experience. You can link your Instagram account to display your feed photos on the Portal Go's ambient screen. Messenger chat rooms can be created in the Portal Contacts app. You can use WhatsApp to set up the Portal instead of Facebook (but it will disable the "Hey, Portal" voice integration).
Facebook representatives told me that's because, "The core use for Portal is video calling and to make it easier for people to connect with their family, friends and colleagues. You can use the web browser on Portal to access your favorite Facebook apps. People have other devices they typically use for browsing Facebook, Instagram, etc."
That makes sense, I suppose. I'm not likely to scroll instagram on a display that isn't small and handheld or hunt and peck on a vertical touchscreen to reply to WhatsApp messages. Just be warned if you think this device is a one-stop shop for all your social apps -- it isn't.
Facebook could choose to add more apps with future updates. Other smart display makers have certainly done so in the past. It's possible that this list will expand. However, as it stands today, these are all your options for apps on the Portal Go.
Video chatting
You can video chat through Zoom, Webex, BlueJeans, GoToMeeting and Workplace. Facebook told me that Microsoft Teams support is in the works for later this year. Video calling your contacts happens through the Contacts app, where you'll create a Messenger room to chat. You can add up to seven people to your room, for a total of eight including yourself. The contacts available here are pulled from the WhatsApp or Facebook account you used to set up the Portal. The friends and family you call don't need to have a Portal device.
The Portal Go's AR camera and add-ins like Story Time are the big selling points here. Tapping the Experiences button in your video calls can add fun filters and special effects. There you'll find the safe effects and filters from the Photo Booth app, as well as access to Story Time, Photo Casting and the Watch Together feature for streaming Facebook Watch content.
A scene from the Dr. Seuss book There's a Wocket in my Pocket.
Molly Price/CNET
Open Story Time during a call and you'll find dozens of fun stories with filters and special effects that interact with the story teller on camera. Content includes Dr. Seuss, Pete the Cat, Llama Llama, Todd Parr and Jon Burgerman. There are also classic stories like Three Little Pigs, Itsy Bitsy Spider and Little Red Riding Hood. It really is fun and interactive and I wish it were available on better devices.
Alexa on Portal
Alexa is built into the Portal Go. You can access it via voice or from the Alexa app. In the app, a familiar Alexa dashboard displays your devices and has menu options for music, devices and more. Some Easter egg features like Alexa's recent Halloween routine with special effects and sounds didn't work on the Portal Go or Plus. The correct screen appeared, but the audio glitched and skipped most of the content. That's a small thing, but something you wouldn't encounter on an Amazon display.
Like previous models, the Portal Go has both "Hey, Portal" and Alexa capability. It certainly doesn't simplify anything and it sometimes leaves you wondering, "Wait, which assistant am I supposed to ask for this?"
The Alexa dashboard on the Portal Go shows options for using the assistant.
Molly Price/CNET
"Hey, Portal" commands control things like calling, playing music, putting the device to sleep and even some general knowledge. That means there's overlap between "Hey, Portal" (you can also say "Hey, Facebook") and Alexa, who is primarily present to answer general questions, set reminder, control smart home devices and all the normal Alexa things you'd expect.
The last thing a smart device should do is prompt more thinking or decision making when you're trying to use it. The split personality here doesn't feel intuitive enough to be useful.
Privacy
Adjacent to any Facebook hardware is the ongoing saga of Facebook's data and privacy failings. You can dig deeper into the Portal privacy features here, but these are the big takeaways:
Portal devices are listening for the "Hey, Portal" wake word. If it hears that phrase, Portal sends a short transcript and recording of the voice interaction to Facebook. Stored "Hey, Portal" and "Hey, Facebook" voice interactions are kept on Facebook's servers for up to three years, while "false wakes" are deleted within 90 days of detection.
You can review and delete voice interactions recorded and transcribed from the "Hey, Portal" prompt. You can also choose to disable voice interaction recording all together, though it is on by default. If you only connect your Portal to WhatsApp and not Facebook, "Hey, Portal" won't work at all, due to WhatsApp's end-to-end encryption.
You can disable the camera and microphone by tapping the mute button on the top of the device or sliding the camera's physical cover. A red light indicates those features are disabled. The Portal Go's camera uses AI technology that is processed locally, not on Facebook servers. The Portal Go's camera does not use facial recognition.
A physical shutter, red light and on-screen notification let you know the camera and microphones are off.
Molly Price/CNET
The better options
There are two ways you could approach Portal alternatives. If you're looking for streaming, lots of apps, including social media but liked the portability of the Portal Go, get a tablet. Nearly any model from Samsung, Amazon or Apple will give you more capability, processing power and options for streaming and social media platforms. Throw in an Apple Pencil, S Pen or generic stylus and you've got even more flexibility.
If you're hoping for an Alexa-focused smart home device, the Echo Show 8 and Echo Show 10 are both fantastic (and often more affordable) options with broader apps for streaming and video chatting.
The following charts compare popular tablets and smart displays with the Portal Plus and Portal Go.
Portals vs. tablets
Portal Go
Portal Plus
Galaxy Tab A7
Amazon Fire HD 10
iPad (2021)
Price
$200
$350
$650
$150
from $329
Screen size
10.1 inches
14 inches
11 inches
10.1 inches
10.2 inches
Resolution
1,200x800
2,160x1,440
2,560x1,600
1,920x1,200
2,160x1,620
Camera
12 megapixels
12 megapixels
8 megapixels front, 13 and 5 megapixels rear
2 megapixels front, 5 megapixels rear
12 megapixels front, 8 megapixels rear
Physical shutter
Yes
Yes
No
No
No
Field of view
125 degrees
131 degrees
80 degrees
Not listed
122 degrees
Portable
Yes
No
Yes
Yes
Yes
Kid mode
Yes
Yes
Yes
Yes
Limited (Guided Access)
Video apps
Zoom, Webex, BlueJeans, GoToMeeting, Workplace
Zoom, Webex, BlueJeans, GoToMeeting, Workplace
All available from the Google Play Store
All available from the Amazon app store
All available from the App Store
Music apps
Deezer, Pandora, Spotify, Tidal, iHeartRadio
Deezer, Pandora, Spotify, Tidal, iHeartRadio
All available from the Google Play Store
All available from the Amazon Appstore
All available from the App Store
Streaming apps
Facebook Watch, Red Bull TV, Food Network, Facebook Live, CBS News, Plex
Facebook Watch, Red Bull TV, Food Network, Facebook Live, CBS News, Plex
All available from the Google Play Store
All available from the Amazon Appstore
All available from the App Store
Smart home compatibility
Alexa
Alexa
Alexa app, Google Assistant app
Alexa
Siri, Alexa app, Google Assistant app
Internet browser
Yes
Yes
Yes
Yes
Yes
Portals vs. smart displays
Portal Go
Portal Plus
Nest Hub Max
Echo Show 8
Echo Show 10
Price
$200
$350
$229
$100
$250
Screen size
10.1 inches
14 inches
10 inches
8 inches
10.1 inches
Resolution
1,280x800
2,160x1,440
1,280x800
1,280x800
1,280x800
Camera
12 megapixels
12 megapixels
6.5 megapixels
13 megapixels
13 megapixels
Physical shutter
Yes
Yes
No
Yes
Yes
Field of view
125 degrees
131 degrees
127 degrees
110 degrees
110 degrees
Portable
Yes
No
No
No
No
Kid mode
Yes
Yes
No
Yes
Yes
Video apps
Zoom, Webex, BlueJeans, GoToMeeting, Workplace
Zoom, Webex, BlueJeans, GoToMeeting, Workplace
Zoom, Google Duo
Zoom, Skype, Chime
Zoom, Skype, Chime
Music apps
Deezer, Pandora, Spotify, Tidal, iHeartRadio
Deezer, Pandora, Spotify, Tidal, iHeartRadio
Apple Music, Spotify, YouTube Music, Pandora, iHeartRadio, Deezer
Apple music, Spotify, Pandora, Amazon Music, Audible, SiriusXM, Headspace, NPR and more
Apple music, Spotify, Pandora, Amazon Music, Audible, SiriusXM, Headspace, NPR and more
Streaming apps
Facebook Watch, Red Bull TV, Food Network, Facebook Live, CBS News, Plex
Facebook Watch, Red Bull TV, Food Network, Facebook Live, CBS News, Plex
Netflix, Youtube, CW, HBONow, Starz, Red Bull TV, Crackle
Netflix, Hulu, Amazon Prime, Food Network, Red Bull TV, Tubi
Netflix, Hulu, Amazon Prime, Food Network, Red Bull TV, Tubi
